News Articles

March 7, 2024

The Connected Cloud -- March 2024

THE CONNECTED CLOUDNews & Feature Updates MARCH 2024   How You Can Use the Cloud to Secure More School Projects -- By Mike Simon With the cloud as an enabling tool, we can help make our schools safer by integrating new technologies. Systems integration companies need to know what they can do — and the first step is using a cloud-managed platform that can add detection and protection for safer schools. As threats change and vulnerabilities present themselves, the cloud allows for easily adding new technologies to combat current and emerging threats. Cloud Is Flexible for Schools With the cloud, ...
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February 1, 2024

The Connected Cloud -- February 2024

THE CONNECTED CLOUDNews & Feature Updates FEBRUARY 2024   New DMP Persistent Connection Method - No Inbound Ports & Fast Command Processing! The DMP XR & XF Series control panels may now be programmed with a persistent connection option. Once programmed, the control panel makes an outbound connection to the Connect ONE cloud and the connection is held open. Since this is an outbound direction, no incoming ports need to be open on the customer's firewall, and since the connection is held, commands are sent back in near real-time for processing on the panel. It is the best of all ...
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January 4, 2024

The Connected Cloud -- January 2024

THE CONNECTED CLOUDNews & Feature Updates JANUARY 2024   New Multi-Sensors Supported for Temperature, Humidity, & Carbon Dioxide! The Network Gateway accepts up to 6 combination carbon dioxide/temperature/humidity sensors (all 6 connected sensors must be of the same type ex) all G01, HUM, or CO2 - see sensors below), and the same gateway can also accept multiple 1-wire temperature probes plus a fire alarm panel printer connection, at the same time. The multi-sensors use simple daisy-chain wiring on cat5e (100m – 200m total length). No calibration necessary and readings will not vary based on wire distance since the sensors ...
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December 14, 2023

The Connected Cloud -- December 2023

holiday THE CONNECTED CLOUDNews & Feature Updates   DECEMBER 2023   Merry Christmas and Happy New Year! We will be closed on Monday December 25th and Monday January 1st, wishing everyone a Merry Christmas and Happy New Year! Emergency support will be available by email to support@connectedtechnologies.us   2023 - A Year In Review Farpointe Conekt Bluetooth Mobile Credential Integration - A simplified approach to Bluetooth mobile credentials. A new integration has been completed with Mobile Credentials by Farpointe called Conekt. This integration allows for a seamless method to enroll these credentials in Connect ONE. When you order Farpointe Conekt ...
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November 1, 2023

The Connected Cloud -- November 2023

THE CONNECTED CLOUDNews & Feature Updates NOVEMBER 2023   New Visitor Management Features and Capabilities Connect ONE Visitor Management provides tracking of visitors and guests and integration with access control systems plus Safe Passage for self-approval of health, training, and/or legal waivers. Many of these new features can also apply with integration of external visitor management services via our webhook/api methods (webhook description in a separate section below). Once a user profile is designated as a Visitor, any users assigned to the profile are now recognized as visitors for filtering capabilities in reports and lists, and new actions ...
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October 9, 2023

The Connected Cloud -- October 2023

THE CONNECTED CLOUDNews & Feature Updates   OCTOBER 2023   Celebrating 15 Years of Building Security & Management Services A refreshed brand after 15 years of Serving our Dealers and their Customers. Since 2008, when we first released Connect ONE, our mission continues to prove unique in the industry which is to provide a service that can encompass as many projects as possible, from residential to an industrial manufacturing plant and everything in-between. We sincerely appreciate your business and support over the last 15 years and look forward to serving you for many more. We took this opportunity to release a fresh new look ...
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September 6, 2023

The Connected Cloud -- September 2023

THE CONNECTED CLOUDNews & Feature Updates   SEPTEMBER 2023   Camera Image Proxy Service A new service for browser/application compatibility with IP Cameras. Browser and application requirements have become more stringent over the years which has caused viewing issues of certain camera devices, primarily direct IP cameras. The new Camera Image Proxy service alleviates these issues to allow direct IP cameras to be viewable in all Browsers and Apps. Camera images are acquired via Connect ONE servers and sent to the Browser/App for viewing. Customers may firewall connections to the camera(s)/NVR using the supplied IP/hostname(...
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August 1, 2023

The Connected Cloud -- August 2023

THE CONNECTED CLOUDNews & Feature Updates AUGUST 2023   Bundling Services: Don't Miss an Opportunity for Easy RMR Bundling is your best friend The art of the bundle. You’ve seen it presented in many different industries and by a host of service providers. It’s a marketing strategy where you sell several products or services together as a single solution. It’s a concept that can and should be easily extended to the security market because it means more revenue and a closer customer relationship. It’s logical that your customers are looking for a ...
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July 6, 2023

The Connected Cloud -- July 2023

THE CONNECTED CLOUDNews & Feature Updates   JULY 2023   Webhook Integration with Visitor Management Platforms Webhooks provide a universal method for integrating with other systems for entry and removal of users such as Visitor Management. The Webhooks are a part of the UserAPI and therefore the UserAPI service must be subscribed. Once configured, external systems can trigger incoming webhooks to Connect ONE to add a new user with system code including additional parameters such as activation and expiration dates. Another webhook may be triggered to deactivate a user. The integration was tested to be supported with Honeywell Sine Visitor ...
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June 1, 2023

The Connected Cloud -- June 2023

THE CONNECTED CLOUDNews & Feature Updates   JUNE 2023   Single Sign-On (SSO) - Now Available! Method for single sign-on with a create/update user operation initiated from an external identity provider (IdP). Many organizations are using Identity Providers (IdP) to centralize their user directory database across multiple applications. Now your customer will be able to integrate with Identity Providers using SAML 2.0. This allows for users to be created and updated automatically from the external single sign-on process. This integration was developed for and verified with Okta however since it is based upon SAML 2.0 it should work for other Identity ...
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May 4, 2023

The Connected Cloud -- May 2023

THE CONNECTED CLOUDNews & Feature Updates   MAY 2023   Farpointe Conekt Bluetooth Mobile Credential Integration A simplified approach to Bluetooth mobile credentials. A new integration has been completed with Mobile Credentials by Farpointe called Conekt. This integration allows for a seamless method to enroll these credentials in Connect ONE. When you order Farpointe Conekt Mobile Credentials from your vendor, you will be supplied a spreadsheet which will be imported into Connect ONE. An example import spreadsheet is below. The import screen is accessed via Utilities->Credentials. Once uploaded, the spreadsheet may be verified prior to import. After the ...
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April 1, 2023

The Connected Cloud -- April 2023

The CONNECTED CLOUD News & Feature Updates April 2023   A Unique Example of Connect ONE Flexibility Provide access users with the access denied reason via notifications. There are many flexible and customized options built-into Connect ONE; one recent example allows access users to receive access denied notifications via email, text message, or app push. The screenshot below highlights the option to send the notification to the user which triggered the event. This allows the access denied event message to be sent directly to the user which was denied. Your customer can also specify a custom message to be sent ...
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March 4, 2023

The Connected Cloud -- March 2023

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources March 2023   Choosing a Cloud Platform What to Look for in a Cloud Platform There’s a lot of talk about the cloud in physical security; often enough to make your head spin. It isn’t really all that complicated when you break it down into the most important criteria in selecting a cloud service: the platform and the interface. You need a robust cloud platform that makes it easy to add services initially or in the future as your needs change. For example, the cloud service ...
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January 7, 2023

The Connected Cloud -- January 2023

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources January 2023   How Top Sales Teams Sell More Services The first step starts before the site survey The first step in selling more services begins even before the all-important site survey. Here’s where you present all the features of Connect ONE® – so the prospect knows what is available to them now and in the future. If you don’t do this, it can negatively affect your company’s long-term profitability. It’s a simple value proposition: the more services you sell, the ...
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December 10, 2022

The Connected Cloud -- December 2022

holiday The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources December 2022   Merry Christmas and Happy New Year! We will be closed on Friday December 23rd, Monday December 26th, and Monday January 2nd, wishing everyone a Merry Christmas and Happy New Year! Emergency support will be available by email to support@connectedtechnologies.us Recent Usability Improvements Customer Management Portal User Badge Templates Expanded: We increased the amount of badge background template images from 3 to 7 upload slots. By default the login profile will show 3 slots available, but once you upload the 3rd template it will then show another 4 slots available. ...
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November 1, 2022

The Connected Cloud -- November 2022

nws The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources November 2022   Custom Lockdown & Emergency Mass Notification A new feature, added from your feedback, expands the powerful Connect ONE® Lockdown Options! New options added to Task Rules allow for creating custom lockdown actions and/or general emergency notification options to be configured without requiring a complete system lockdown. Task Rules offer many options for system control and interaction in a single-click and are now even more powerful with the addition of an action to log an event and show the rule for activation in the lockdown options ...
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October 6, 2022

The Connected Cloud -- October 2022

nws The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources October 2022   Event Rule Options Expanded to Include Additional Conditions Present A new feature expanding the powerful Connect ONE® Event Rules! Event Rules offer many options for notifications and system interaction; and are now even more powerful with the addition of a conditional qualification which must be present in order for the rule to activate. This feature is in addition to the schedule qualification which allows for the rule to only be active during or outside of certain hours. Now the rule can be further qualified with a ...
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September 1, 2022

The Connected Cloud -- September 2022

nws The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources September 2022   National Weather Service Monitoring to Detect, Monitor and Alert of Current Conditions A new feature expanding the weather monitoring add-on to enrich your customers' experience! As hurricane season ramps up and with weather becoming increasingly unpredictable, getting immediate notification of changing or dangerous situations can help customers and their facilities stay safer and better respond to conditions. Connect ONE® now includes National Weather Service alert detection, a new capability that reports directly to the platform for real-time reporting. A dealer request brought this new service to ...
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August 2, 2022

The Connected Cloud -- August 2022

asset_view The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources August 2022   Asset Management Improvements Usability improvements enhance your customers' experience! Asset management has seen a steady adoption from customers since it has been included in the PRO service level. We've received several suggestions on improving the usability and thus we've expanded the features available. Those include the ability to store an in-service date, value amount and replacement cost. These new fields can be updated individually or imported via csv, and may be included in a report for print or export to excel for further analysis such as year-end ...
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July 1, 2022

The Connected Cloud -- July 2022

light mode The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources July 2022   NEW: Mobile Navigation Footer Plus More Usability improvements enhance your customers' experience! Mobile Footer Navigation: A new footer navigation section has been added to the mobile app to improve the usability for quick access to the most commonly used functions of the application. It greatly enhances the ease of use and is available in both light and dark modes. Light ModeDark Mode Temporary Schedule Improvement: When viewing schedules in a list, if a temporary date is set on the schedule the status will reflect whether or not ...
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May 3, 2022

The Connected Cloud -- May 2022

service_levels The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources May 2022   Updated Service Levels & Pricing More Value and More Potential for Greater RMR! We've updated our service levels, diagram below, to include more value for your customers. Please refer to the updated Connect ONE Price Guide available from the Home tab of the Dealer Site for complete details, you may also refer to the Dealer tab to check your current Dealer price level. The updated service levels and pricing will go into effect on May 15, 2022, there will be no change of pricing to any existing account activated ...
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April 8, 2022

The Connected Cloud -- April 2022

user_view The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources April 2022   Did You Know? According to a recent report from Grandview Research, demand for fire protection systems will increase steadily from 2022 to 2030 Expand Your Commercial Fire Alarm Business Along with the fire alarm modes of the Bosch and DMP combination control panels, you may now also connect other commercial fire panels for full-data monitoring within Connect ONE. Offer a single dashboard for security and fire alarm events and provide integration with mass notification systems as well as instant notification of events via email, text message, and/or app ...
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March 8, 2022

The Connected Cloud -- March 2022

simple The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources March 2022   Connect ONE: Your Customers' Productivity App ("Application") Our focus is to help your customers do more quicker and easier! Connect ONE is more than just a Security App, we continually enhance the usability so that it retains the objective to be a full-service productivity application. See the topic below in this newsletter for the latest enhancements. Many organizations are experiencing staff shortages and increased turnover - your clients need tools to easily add and remove an employee no matter how complex the system permissions may be or ...
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February 1, 2022

The Connected Cloud -- February 2022

sms The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources February 2022   Information At Your Fingertips! When considering a cloud management service, remember to ask, what tools will I have to assist my customer remotely over the phone when they need help? Connect ONE offers the most troubleshooting information available. All information from the onsite control panels as well as the complete audit trail within Connect ONE is available to your support personnel in an instant, there's no special programming software or time waiting to connect to control panels to see exactly what's going on at the facility. Connect ...
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January 8, 2022

The Connected Cloud -- January 2022

user_view The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources January 2022   Commercial Fire Alarm Monitoring Along with the fire alarm modes of the Bosch and DMP combination control panels you may now also connect other commercial fire panels for full-data monitoring within Connect ONE. A single dashboard for security and fire alarm events and provide integration with mass notification systems as well as instant notification of events via email, text message, and/or app push. Connect the fire alarm printer output to the RS-232 port on our Network Gateway for full-data event capture. Currently supported on Edwards, Firelite, &...
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December 8, 2021

The Connected Cloud -- December 2021

User Information The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources December 2021   The Connect ONE User Application Gets a Fresh New Look The browser version and mobile apps both benefit from the updated look and feel, but don't worry - we've ensured the same functionality and general layout of actionable buttons for a consistent experience without re-training necessary. The updated look should bring about an improved sense of intuitiveness and ease of use, especially in the mobile apps. User Information We've also improved dark mode support for an improved experience in dark mode as well. User Edit (Dark Mode) ...
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November 5, 2021

The Connected Cloud -- November 2021

Schedule Assignment The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources November 2021   It's Simple - Provide More and Get More - Now More Important than Ever! Supplies are low, skilled technicians are harder to come by, and margins are dwindling, it's now more important than ever to get the most you can from every customer. With Connect ONE you can get more while also providing more! Provide additional services to every customer, new or existing, and maximize your profits. Connect ONE allows you to offer expanded services such as GeoView System Mapping, Safe Passage User Authorizations, Asset Management, and ...
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October 9, 2021

The Connected Cloud -- October 2021

Pin Option The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources October 2021   ScanPass Mobile Credential with Plus Pin Option Now the popular mobile credential that simply uses barcodes placed on the door, has been improved with a high security per-door option of requiring a pin entry upon access. The pin entry is from their mobile device, no keypads or readers required! From the Dealer Site, each door may be configured of whether to require a pin (Scan+Pin): Once enabled the user will need to enter their pin, which is created/managed along with their mobile credential, from the ...
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September 9, 2021

The Connected Cloud -- September 2021

Scheduled Task Rule The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources September 2021   Scheduled In/Out, Exit Exception, and New Site Occupancy Report Now the popular In/Out Report and the new Site Occupancy Report can be delivered via email by a Scheduled Task Rule! Scheduled Task Rules have a new action option labeled "Trigger Report." Report types selected can be: In/Out By User - List user in and out times for each area and calculate total time in an area. Exit Exception By User - List users which have logged in but not logged out. NEW! Site Occupancy ...
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August 5, 2021

The Connected Cloud -- August 2021

The CONNECTED CLOUD News, Feature Updates, Webinars, Events & Resources August 2021   Safe Passage Wins 2021 MVP Award at ISC West 2021 for Access Control Las Vegas, July 20, 2021—Safe Passage user authorization from Connect ONE® was honored with an industry-respected Most Valuable Product (MVP) award yesterday during ISC West in Las Vegas. Safe Passage, a feature of the cloud-hosted Connect ONE management platform by Connected Technologies, topped seven other entries in the Access Control category. The annual competition is sponsored by Security Sales & Integration magazine, one of the longest-running trade publications in the industry. (Connect ONE previously won ...
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July 11, 2021

The Connected Cloud -- July 2021

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources July 2021 ExacqVision Integration Improved Connectivity Options The Connect ONE ExacqVision integration has been available for many years but has now been improved with easier connectivity options. Exacq Cloud Relay Compatible: No more port forwarding or incoming firewall rules required to view live/playback video in Connect ONE. Also, all video is encrypted. Multi-Server Compatible: If your customer uses a single Exacq Web Service to handle multiple Exacq Servers then this methodology is now also compatible with Connect ONE. When configuring the Exacq device in Connect ONE, you will ...
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June 15, 2021

The Connected Cloud -- June 2021

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources June 2021 Physical Asset Management Streamlined Methods to Track Assets to Locations and/or Users The Connect ONE Asset Management Module provides streamlined methods to track assets to locations and/or users including the generation of custom user authorization templates upon issuing and/or returning. A specified return date will notify the assigned user via email if overdue. Create assets and assign to location for quick check of where they are located Issue assets to users and automatically send a customized authorization template for the person to approve and ...
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May 13, 2021

The Connected Cloud -- May 2021

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources May 2021 Integrated Aperio Wireless Access Control with Intrusion More Secure & Simplified Permission Control via Connect ONE Pairing Aperio wireless access control and the Bosch Intrusion platform has several advantages: It is more secure, hardware readers on the non-secure side of the door, i.e. outside of the intrusion protection, may be open to tampering. For instance, a wiegand based interface may be exposed to hacking attempts, a power short could defeat keypad bus circuits and/or overload the panel, and Ethernet based readers provide an easy method ...
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April 17, 2021

The Connected Cloud -- April 2021

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources April 2021 Convenience meets Security with Safe Passage and ScanPass Mobile Credentials Safe Passage Provides Easy Management of Health/Liability Authorization with System Access Control The Safe Passage Module provides a framework for a one-time/periodic self-approval process. If required and not completed, upon access by the individual, violation events are generated so a manager can ensure the user is safe to be at the site in regard to health and/or hazard concerns. Documentation is stored with the user account showing they have answered the proper questions and ...
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March 4, 2021

The Connected Cloud -- March 2021

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2021   SmartTest™ Brings New Customer Reporting Features Adds value to customer billing with support documentation of testing and servicing validation SmartTest allows technicians real-time access to monitor and control devices for viewing and troubleshooting via smartphone or any web-enabled device. With recently expanded logging and reporting features, dealers can now provide details of device, door and zone status in intrusion and access control solutions and the work performed. Information such as access door activations and battery and network status, as well as test end and start ...
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February 4, 2021

The Connected Cloud -- February 2021

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources February 2021 Simplified & Secure Access Control with Intrusion & Aperio A secure new way for access control applications There are many advantages of providing an integrated security system, one which combines both intrusion and access control.  However, some times the system becomes complex in handling both tasks.  Utilizing the Aperio wireless, specifically the Securitron R100 reader, the Connect ONE Access Expander, and a relay output on your preferred intrusion control panel, the simplification can begin.  The access expander processes the access request from the Aperio ...
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November 3, 2020

The Connected Cloud -- November 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources November 2020 Assa Abloy Aperio Wireless Locks  - Now Integrated Valuable new integration access control offering for your customers Complete integration with Bosch, DMP, Elk, and Honeywell Vista panels allows for the wireless locks to map directly to the intrusion armed status for denying access when armed, preventing schedule unlock when armed, first-in unlock when disarmed, and disarm on access. It also provides for a mapped hardwire relay output which allows for an auxiliary control upon access, a hardwire lock operation for the aperio reader only device, and ...
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September 5, 2020

The Connected Cloud -- September 2020

  The Connected CLOUD News, Feature Updates, Webinars, Events & Resources September 2020 Eagle Eye Networks - Cloud NVR Platform  - Now Integrated Valuable new integration offering for your customers The Eagle Eye Networks (EEN) integration expands Connect ONE's supported video platforms with their cloud connected NVR.  The integration is very simple to configure, simple enter the EEN account id into Connect ONE and the complete camera list will be retrieved. Now your customer can view live and playback recordings from all of their EEN connected cameras in the Connect ONE application.  They can also configure Event ...
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August 6, 2020

The Connected Cloud -- August 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources August 2020 Self-Driven Health/Hazard Approvals - Safe Passage Module Valuable new service offering for your customers - A great tool for getting back to work The Safe Passage Module provides a framework for a one-time/periodic self-approval process. If required and not completed, upon access by the individual, violation events are generated so a manager can ensure the user is safe to be at the site in regard to health and/or hazard concerns. Documentation is stored with the user account showing they have answered the proper questions ...
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June 4, 2020

The Connected Cloud -- June 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources June 2020 Cloud Badge Printing Integration with InstantCard Valuable new service offering for your customers A new integration is now available with a cloud badge printing service, InstantCard.  You can become a dealer/distributor with InstantCard (instantcard.net) which allows you to create custom badge templates for your customer and InstantCard handles the printing and shipping of the badge to your customer.  The integration with Connect ONE allows your customer to associate a user with a badge template to automatically supply the user information ...
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April 7, 2020

The Connected Cloud -- April 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources April 2020 IP Video Halo IoT Smart Sensor Integration Vape, Sound, Air Quality, & Chemical Monitoring Integration with the IP Video Halo IoT Smart Sensor simplifies critical vape, sound, air quality, and chemical monitoring capabilities for education, healthcare, hospitality, real estate, manufacturing, and food processing customers to provide instant notification of events via onscreen, email, text message, and push notifications. Detection capabilities include: Audio Analytics: Abnormal Noise Level, Coming Soon: Gunshot Detection & Keywords Air Quality: Vape, THC, Smoke, Formaldehyde, Benzene, Particulates Chemical: Ammonia, Carbon Monoxide, ...
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March 10, 2020

The Connected Cloud -- March 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2020 Bosch B/G User Group Window Update Now User Group Windows may be named for quick reference Your customer can now set a name and description of each user group window.  The time parameters will still need to be preconfigured with RPS however once the name is applied to the window your customer will easily be able to decipher the usage of that window when applying it to the user's passcode/card (shown below) or to a system profile template.   Elk M1 Analog Zone Voltage ...
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February 4, 2020

The Connected Cloud -- February 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources February 2020 Zone Exception Time Rules New Time Rules are now available, Zone(s) in Exception, Zone(s) Bypassed, and Zone(s) Not Active.  These new Time Rules allow for monitoring zone conditions when they persist or in the case of the "Not Active" rule, aren't activated, after a specified duration. These rules allow for a check of the zone(s) at a specific time (or multiple times) of the day, as well as they can also be checked after a specified duration has elapsed.For Example: You ...
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December 10, 2019

The Connected Cloud -- December 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources December 2019 New Option to Save Any Report Template as a Custom Report Now any report template can be saved with custom selections for quick retrieval.  Previously only the Event Activity template was able to be stored as a Custom Report.  Now all report templates are able to be stored.  This allows for quick retrieval of previously saved filter selections.  An unlimited amount of custom reports may be saved - including multiple reports using the same template but different filter selections.   Historical Environmental Zones ...
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November 5, 2019

The Connected Cloud -- November 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources November 2019 New Playback Support Added for OpenEye, DW Spectrum, & ExcaqVision NVRs A playback retrieval search option has been added to the Live Camera Stream  Previously playback was only supported in conjunction with an event matched to an Event Rule.  Now the playback option is added for any camera at anytime and may be viewed on the live stream window of the camera.  This option is available at no additional charge for systems connected via an OpenEye, Digital Watchdog Spectrum, or ExcaqVision NVR.   API ...
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November 1, 2019

How Sales Professionals Use the Cloud for Solution Selling

How Sales Professionals Use the Cloud for Solution Selling By Mike Simon, Managing Partner, Connected Technologies LLC When you want to be remembered, this is a true differentiator For those security dealers embracing the cloud—congratulations! You have the perfect security management platform to deliver the best and most varied array of services to your customers and gain monthly recurring revenue. You’re on your way to having a more profitable company, focusing on tangible and predictable revenue from managing security and other services for your customer. The way to seal the deal in offering cloud-hosted security ...
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October 8, 2019

The Connected Cloud -- October 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources October 2019 New Partnership between Connected Technologies and Axis Company 2N® Seamless Management and Control of IP Intercoms and Extensive User Capabilities With the Connect ONE® platform, dealers can view, control and manage thousands of 2N door entry systems across the globe through a single interface! Connected Technologies LLC, maker of a powerful cloud-hosted security management platform, and 2N, an Axis Company and the largest global manufacturer of IP intercoms, have developed a new integration to the company’s door entry systems that allows for ...
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August 6, 2019

The Connected Cloud -- August 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources August 2019 Access Expander: Up to 100,000 System Code Capacity Another exciting value add feature is now available! DMP XR Series Panels: 10,000 System Users Plus 90,000 Expansion Users using Cards, Keyfobs (requires panel firmware 113 or greater), or ScanPass Mobile Credentials Bosch B/G Series: Up to 2,000 System Users Plus 90,000 Expansion Users using ScanPass Mobile Credentials Elk M1 Series: 199 System Users Plus 90,000 Expansion Users using Keypad Codes, Cards, Keyfobs, or ScanPass Mobile Credentials Honeywell Vista Turbo Series: Up to 250 System Users Plus 90,000 Expansion Users using ScanPass Mobile Credentials More Access Expander Features: (...
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August 1, 2019

Everyone Has a First Day and a Last Day

Everyone Has a First Day and a Last Day By Mike Simon, Managing Partner, Connected Technologies LLC What’s your last day going to look like? Make the first day the day you start thinking about the value proposition of your company and how you are going to focus on growing your recurring revenue stream. But don’t simply focus on the start. Visualize the end result. That’s exactly how security dealers need to look at their business—today. They need to think about what they want their financials and company position to look ...
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May 30, 2019

The Value of System Standardization and How it Can Help Your Company

A Connected Technologies Briefing… By Mike Simon, Managing Partner, Connected Technologies LLC Navigating the ever-changing product and technology landscape can be difficult and overwhelming. While security dealers work to increase their profitability by adding services, training and education of technicians and personnel seems to be holding them back. New employees often have a steep learning curve and in-house personnel may require regular refresher courses to keep pace with evolving technologies. Training and education can have a serious effect on security dealers and integrators looking to attain profitability by offering expanded system capabilities to customers. According to a 2017 study ...
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May 14, 2019

Simplifying Elevator Access Control

Alarm Specialists Inc. provides custom elevator control through the Connect ONE® cloud-hosted security management platform. Tenant buildings with elevators can be difficult to secure. How do you control access to individual and specific floors during the day or after hours? What’s the best way to provide the most comprehensive physical security for occupants around the clock yet not make access overly restrictive or cumbersome? Many security dealers shy away from elevator access but Alarm Specialists Inc., headquartered in White Plains, N.Y., found the best solution with Connect ONE from Connected Technologies LLC and ELK Products ...
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April 4, 2019

The Connected Cloud -- April 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources April 2019 Mobile Badge & Verification Scan with ScanPass®   Another exciting value add feature is now available! Mobile Badge: A user's badge consists of the following: Logo (Dealer's Logo is default or Customer's Logo may be uploaded) Name Picture Custom Fields 1-4 Barcode for Verification Scanning Green Border for Active, Red Border for Inactive The mobile badge in the Connect ONE App can be used in-place of a physical badge It is accessible in the Connect ONE App 1) from the login screen (if remember me was checked), 2) ...
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March 18, 2019

The Connected Cloud -- March 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2019 GeoView System Mapping - NOW AVAILABLE! Another exciting value add feature is now available to grow more RMR! GeoView System Mapping: Map Locations for Real-Time Status & Control to Google MapsEasily drag/place Markers for: System Health Arm/Disarm Status & Control (Multi-Area) Zones & Sensors (including Environmental & Weather Sensors) Doors & Outputs Cameras (also Live View within Map) Upload Floorplans and overlay on top of Satellite ImageAt-A-Glance Status coloring and Animation on change Click here to watch a video on setup and operation of GeoView &...
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February 7, 2019

The Connected Cloud -- February 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources February 2019 COMING SOON - GeoView System Mapping A brand new exciting feature is coming soon! GeoView System Mapping: Map Locations for Real-Time Status & Control to Google MapsEasily drag/place Markers for: System Health Arm/Disarm Status & Control (Multi-Area) Zones & Sensors (including Environmental & Weather Sensors) Doors & Outputs Cameras (also Live View within Map) Upload Floorplans and overlay on top of Satellite ImageAt-A-Glance Status coloring and Animation on change   Webinar: New Opportunities with Connect ONE Wednesday, February 20, 2019 11am to 12pm (EST) Please Join us ...
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December 4, 2018

The Connected Cloud -- December 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources December 2018 NEW - User Permission By Area Report A new report has been added which can list user(s) with matching permissions to a one or multiple site/area(s) Your customer now has a convenient security audit tool: Verify access has been authorized properly and ensures mistakes were not made Quick insight into who could have access to the area following an incident The permissions may be derived from either the user's Login Profile or System Profile(s) selectively.  This allows for the report to ...
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October 9, 2018

The Connected Cloud -- October 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources October 2018 OpenEye and Connected Technologies Forge New Technology Partnership Seamless integration is now possible between OpenEye Web Services NVR and Connect ONE® cloud platform.The OpenEye NVR and Connect ONE can be integrated via the OpenEye OWS Cloud. The cloud integration between OpenEye's Cloud and Connect ONE’s cloud service eliminates the need to connect to an IP address or to open an inbound port on the end user’s network firewall. Once connected, users can retrieve a camera list for quick and easy configuration, ...
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August 7, 2018

The Connected Cloud -- August 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources August 2018 NEW - Send Reports at Customized Times A new reporting feature has been added which allows your customer to select the time the report is deliveredWe're happy to announce a requested feature update which brings extend options for your customers. Properly configured security and access reporting is essential to provide the necessary business intelligence.Connect ONE now offers the following report timings: (new in BOLD)Daily - Events: 12am-11:59pm, Delivered: 12am each DayOvernight - Events: 7am-6:59am, Delivered: 7am each DayWeekly - Events: Mon @ 12am- ...
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July 2, 2018

The Connected Cloud -- July 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources July 2018   Digital Watchdog and Connected Technologies Forge New Technology Partnership Seamless integration now possible between DW Spectrum and Connect ONE® cloud platform. DW Spectrum and Connect ONE can be integrated via direct network connection or DW Cloud. The cloud integration between DW Cloud and Connect ONE’s cloud service eliminates the need to connect to an IP address or to open an inbound port on the end user’s network firewall. Once connected, users can retrieve a camera list for quick and easy configuration, ...
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June 5, 2018

The Connected Cloud -- June 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources June 2018 Checkpoint Tours A new feature has been activated for tracking Checkpoint Tours.  ScanPass Mobile Credentials and/or Access Cards can be used at designated access points to track checkpoint activity.  The access point is configured as a start, middle, or end checkpoint.  As the user scans/swipes at each checkpoint their access is logged and can be reviewed. EconomicalMultiple checkpoints can be added economically by using ScanPass barcodes in place of card readers.  The user can scan the barcode with their phone using ...
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May 2, 2018

The Connected Cloud -- May 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources May 2018 Device Health Dashboard & Report We’ve recently revamped the Device Health Dashboard on the Connect ONE Dealer Site and included proactive notifications to dealer support personnel. The dashboard has been revamped to include multiple trouble status indicators for devices.  Previously it only showed communication supervision troubles, now it also includes: AC Power, Low Battery, Network / Phone Line Troubles, and any Zone Troubles.In addition to the dashboard update, the weekly status email to your dealer support has been updated to show any device trouble ...
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April 3, 2018

The Connected Cloud -- April 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources April 2018   Introducing ScanPass Mobile Credential with Auto-Scan We’re happy to announce a new feature for ScanPass Mobile Credentials called Auto-Scan. Auto-Scan allows you to simply press the Connect ONE App and present the phone to the door. That’s it. When Auto-Scan is disabled the user must press the ScanPass icon on the App and then present the phone to the door. Auto-Scan simplifies and cuts down on the entry time for accessing the door. Integrated Support for Geovision IP Cameras We recently added ...
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March 6, 2018

The Connected Cloud -- March 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2018   Weather Monitoring/Alerts Module Added We’ve recently added a brand new module which brings weather monitoring and alerts to Connect ONE. The weather module is an add-on to any customer site; a nominal add-on fee is required, please refer to the Connect ONE price guide.  Your customers can now monitor 6 weather metrics, updated every 30-60 minutes: Temperature Relative Humidity Current Condition Wind Speed Barometric Pressure Dew Point Each of the metrics can be programmed with a low and high threshold limit which can ...
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February 8, 2018

The Connected Cloud -- February 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources February 2018 DoorBird Video Doorbell Integration Support Added We’ve recently added support for DoorBird video doorbell devices. Your customers can now: View Live Video Open the Door from the Video screen Open the DoorBird App from the Video screen for 2-way Audio Integrate the Video with Alarm/Access events from the Alarm Control Panel for Video Verification DoorBird models include residential and commercial applications perfect for locked entry points in access control applications. Did You Know? ScanPass Mobile Credentials are available for integration with ELK M1, Bosch ...
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November 16, 2017

The Connected Cloud -- November 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources November 2017   Improved Support & New Options for Bosch B/G Series Control Panels Exciting new capabilities including easier setup and programming for Bosch B and G series control panels Persistent Cloud ConnectionsCloud connected panels with firmware 3.04 or greater utilizing the Bosch Remote Connect Service will now maintain a persistent connection with Connect ONE.  The greatest benefit of this design is that the Personal Notification feature no longer needs to be programmed into the control panel for event reporting to Connect ONE.  Now the control panel ...
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September 6, 2017

The Connected Cloud -- September 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources September 2017 New Service for Dealers Who Want to Take Their Business to the Next Level Provide your building and facilities management customers automatic notification capabilities with easy and seamless tracking of service, critical events, and incidents with the new Connect ONE® ticket module. The Connect ONE® module was designed in response to end-user customers looking for streamlined methods to track critical event responses, incidents and repair tickets at one or multiple locations. The module interfaces directly with the Connect ONE security system application or can be ...
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June 8, 2017

The Connected Cloud -- June 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources June 2017 Simplified User Management with System Templates Further Simplifying User Data Entry A powerful new feature has been added for multi-site applications called System Profile Templates. Your customer can now specify templates which are comprised of individual system profile permissions across multiple systems.  When adding a new code, simply choose the template to use and the new code will be added to all systems specified in the template in one click, secondary batch options are no longer required.  Once the code has been added using ...
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May 8, 2017

The Connected Cloud -- May 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources May 2017 Free & Reduced Pricing for ScanPass Mobile Credentials Dealers have seen success in selling ScanPass Mobile Credentials and End Users are realizing the cost savings of not needing to purchase readers and cards.   We've now been able to offer a free tier of mobile credentials for up to 10 individuals, just like cards each credential is global for any number of site locations, i.e. no need to purchase a credential for each location. Unlike cards, a lost mobile credential can be removed from the system ...
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April 21, 2017

Reason #11: It's All About ROI for Your Customer

  How to get your customers to pay you for services with Free Money Nothing will give your customers a bigger smile than when they can save money.  Yes there are savings in time and money for interfaces such as Connect ONE that simplifies control and management of security systems.  But, adding energy management can be a Huge ROI ( Return on Investment ) for your customers.  Every month the savings show up on their energy bill.  Now you can say to your customers, “Our service may even pay for itself in the savings you will ...
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April 3, 2017

The Connected Cloud -- April 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources April 2017   Push Notifications Another method of notification now possible with the Connect ONE® Android and Apple Apps Your customer can now enjoy push messages to their mobile device as another method of notification options which already included email, text messaging, and onscreen alerts.  Push notifications are enabled through the use of custom Event Rules.  Rules are 100% flexible in configuring what type of events and when to receive the notification.  In addition, the push notification can be configured to be silent or audible and ...
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March 24, 2017

Reason #10: Designed for Customers with Multiple Sites

Managing Multiple Sites Made Quick and Easy – Saving Time and Money Connect ONE allows customers with multiple site locations the convenience of viewing, controlling, and managing all their systems on one screen.  Now your customer with several locations can manage all their buildings and people as if they were all under ONE roof. Inputting a user is fast because the information only has to be entered once and then can be selectively batched to all their other locations.  Likewise with deactivating a user, one click can remove a user from multiple locations. Connect ONE servers are ...
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March 9, 2017

Reason #9: Become a Provider of Critical Information

Your business should be - provider of critical information The business up the road with the aviary or the poultry farmer – did you know you can help them with simple devices to control temperature, humidity and carbon dioxide?  How about being able to monitor for carbon dioxide (used and stored for mixing soft drinks) in restaurants, greenhouse clients concerns about elevated CO2 gases and plant health or general indoor air quality? It’s not security, but it fits in your wheelhouse now, especially with the growing number of connected devices coming your way courtesy the internet ...
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March 7, 2017

The Connected Cloud -- March 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2017   Critical Carbon Dioxide Monitoring & Historical Logging Carbon Dioxide sensing joins temperature & humidity in the list of monitored conditions of Connect ONE’s alerting and historical reporting functions.  Now your customer can view the real-time carbon dioxide level of a room as well as receive alerts if the pre-defined low or high thresholds are reached.  Also, the carbon dioxide level can be logged for historical reporting.  The logging intervals are the same as temperature & humidity sensors, which are: 1, 2, 4, or 6 times ...
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February 24, 2017

Reason #8: More Opportunities to Expand Your Business

  Now you can bundle by connecting any* device that can transmit over the Internet to Connect ONE, allowing management of security and non-security devices: Intrusion Alarm, Access Control, Video Surveillance, HVAC, Lighting, Critical Temperature & Humidity, Plus Coming Soon Carbon Dioxide Monitoring People Monitoring with Geolocation Notices and/or Device Activations Monitor Any* Device, for example, DVR Health Monitoring Combine all of these services into a single interface and one billing line item Show you're on the cutting-edge of technology to your prospect *Monitor Anything requires the device can send a TLS encrypted email INTRUSION ACCESS CONTROL VIDEO ...
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February 14, 2017

The Connected Cloud -- February 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources February 2017   Monitor Anything, Voice Activation, Geolocation, or "You Design It."  Now Available with the All New EmailAPI Feature We’re excited to announce a brand new integration feature called EmailAPI.  The EmailAPI feature allows for users and other systems to send Connect ONE emails for monitoring/notifications and/or to activate functions within Connect ONE.  For instance, someone using the voice activation feature on their mobile phone can say send email to Connect ONE, provide their pin, and then say the task ...
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February 10, 2017

Reason #7: Mix/Match Multiple Systems

Choose the best products for the job and Connect ONE's interface will provide your customer with the same look and feel experience, simplifying training and support Dissimilar systems can be fully integrated into the same customer experience, for example: install a Bosch system in the business and an Elk M1 in the owner's home Mix and match multiple camera vendors, for example: install an Exacqvision NVR in the buisness and Nest cameras in the home You may also use multiple thermostat vendors, for example: install a Nest thermostat in the home and RCS commercial thermostats in the business ...
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January 27, 2017

Reason #6: Make It Your Own

Connect ONE® offers Branding and Customization Options to Make It Your Own Fully Branded with Your Name & Logo Provide Direct Login Access from Your Website Customize Color Scheme to Match Your Logo Design Your Own RMR Stream to meet Your Business Goals Customize Menu Navigation Names to Suit Your Customer's Needs Tailor Features to Match Your Service Offerings Offer Customer Managed, Dealer Managed, or Blended Management (Customer & Dealer) Not Yet a Dealer? Request to Become a Dealer Today and Make It Your Own          Integrate, Control and Manage: Intrusion, Access Control, ...
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January 17, 2017

The Connected Cloud -- January 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources January 2017   Support & Change Requests A Support/Change Request feature is now available directly from the Connect ONE Application This can be accessed from Utilities or when editing a user and if the user has contact information there is a link that says Send Change Request.  It will allow your customer to easily communicate with you about support, service, and change requests. Here's one example your customer can do: They can use the custom fields and Phone/Email contact information to store information about a user, ...
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January 13, 2017

Reason #5: Differentiate Your Company

ScanPass® Mobile Credential, a unique barcode sticker application that requires no additional hardware or software No access readers, cards, or door control modules required Barcode Identification for Instant Access May be used in tandem with a conventional card reader  Easy Access for Multiple Locations Instant Granted / Denied Feedback on the User's Device Lower Costs & More RMR - 200+ Doors per control panel Multiple Security Safeguards including Encryption Not Yet a Dealer? Request to Become a Dealer Today and Differentiate Your Company          Integrate, Control and Manage: Intrusion, Access Control, Video, Energy Management, & ...
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December 28, 2016

Reason #4: Garner Substantial RMR Growth

Tangible, predictable, and profitable recurring monthly revenue Scalable Pricing:  Affordable for every size project Customization:  Many ways for you to design the Connect ONE service to meet your company's financial goals. Saves time and money: Dealer Portal to support your Connect ONE Customers minimizing rolling the trucks for unnecessary service calls. Not Yet a Dealer? Request to Become a Dealer Today and Garner Substantial RMR Growth          Integrate, Control and Manage: Intrusion, Access Control, Video, Energy Management, & Critical Temperature/Humidity Monitoring Easy-to-Use Interface available from Any Web-Enabled Device   The BEST ...
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December 16, 2016

Reason #3: Give Your Technicians Real-Time Control

Give your technicians real time information and control from any web enabled device for system status and operation – No need to keep running back and forth to the keypad for status information Troubleshoot Zones, Reset Fire Devices, Operate Access Relays, Complete System Testing, etc. - One Technician can easily do the work of Two! All of this is possible without any open holes in the customer's network!  Also, the trechnician's smartphone/tablet only requires a cellular connection to the Internet, they do not need to be connected to the customer's network.Request to Become a Dealer ...
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December 13, 2016

The Connected Cloud -- December 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources December 2016   Nest Indoor/Outdoor Cameras for Live Video/Audio Dealers installing Nest cameras can now offer Live Video/Audio and Video Verification with Connect ONE We are excited to announce support for Nest indoor and outdoor cameras.  Now you can install Nest cameras for your customer and they may be viewable within Connect ONE which includes video and audio.  This includes the ability to view multiple locations on the same screen.  Support also includes capturing snapshots via Video Verification rules.  Video Verification can ...
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December 9, 2016

Reason #2: All Your Customers in One Place

Through your supplied dealer site, customer support can see and manage your customer’s Connect ONE service for quick and efficient assistance - It's like they are sitting next to the customer Save time and money - stop rolling trucks for many issues that can be solved remotely through your dealer portal Customer support login privileges can be custom designed to meet the highest level of security and operational standards Intuitive and Easy to manage for: End users, Customer Support Personnel, Central Station Operators Request to Become a Dealer Today and Support Your Customers All in One Place &...
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December 2, 2016

Reason #1: Helping You Close More Sales

SmartShow™ - The industry’s most powerful market specific virtual demo and Connect ONE® exclusive Differentiate Your Sales Presentations with Market Specific Demonstrations Show Your Customer that You Know their Business Market Specific Areas, Zones, Camera Views, Thermostats, Lighting, etc.. Request to Become a Dealer Today and Close More Sales          Integrate, Control and Manage: Intrusion, Access Control, Video, Energy Management, & Critical Temperature/Humidity Monitoring Easy-to-Use Interface available from Any Web-Enabled Device   The BEST Way to Future-Proof Your Company  For more information regarding Connected Technologies™ or Connect ...
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November 9, 2016

The Connected Cloud -- November 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources November 2016   Honeywell Vista Turbo Control Panels Support Connect ONE® and ScanPass® Mobile Credentials Dealers installing VISTA Series panels can now add state-of- the-art access control Now, security dealers can easily add the latest access control feature ScanPass® Mobile Credential to their customer’s Honeywell VISTA installations. Powered by Connect ONE, ScanPass Mobile Credential is a high-security access control application never before available with the Honeywell line. The VISTA-128BPT and VISTA-250BPT control panels interface with ScanPass Mobile Credential through Honeywell’s ...
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October 11, 2016

The Connected Cloud -- October 2016

DebtPayPro   THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources October 2016   Financial Firm Selects ScanPass® Mobile Credential Growing CRM provider favors real-time security and human resources accountability Challenge: A growing financial services and payment processing company headquartered in the northwest suburbs of Chicago was looking for a higher level of security and human resources accountability for its 5,000-square-foot facility. Ultimately, Debt Pay, Inc., Rolling Meadows, Ill., a Software as a Service (SaaS) Customer Relationship Management (CRM) provider which handles sensitive financial data, selected ScanPass® Mobile Credential powered by Connect ONE® as the access control ...
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September 6, 2016

The Connected Cloud -- September 2016

ScanPass   THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources September 2016   Differentiate Your Company and Open New Doors of Opportunity with ScanPass® Mobile Credential ScanPass Mobile Credential is the next generation in simplifying access control integrations.No longer is it necessary to purchase or install readers, cards or fobs, reducing system costs for both dealers and their customers. Installation is as easy as putting a barcode sticker on the door.  A smartphone reads the barcode to identify the door and a unique credential in the phone is used to identify the individual. ScanPass is ...
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September 1, 2016

Locksmith Ledger - Septermber 2016 - How the Cloud Can Easily Provide a Monthly Revenue Stream

It’s simple to add profitable services to your locksmith business By Michael Simon Recurring monthly revenue (RMR) is a concept that can grow your locksmith business. RMR is the added revenue, a set monthly charge, you get from providing services – above and beyond simply installing locking hardware and moving onto the next job. It’s a way to protect your company with additional predictable income if hardware installations slow or the economy experiences a downturn. RMR is also highly valued by investors and lenders, and they look for this component in a tangible and successful ...
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August 23, 2016

Locksmith Ledger - August 2016 - Market Vertical Presentations Help Get the Sale

Here’s what you need to differentiate your business and stand out from the competition By Michael Simon During the last series of articles focusing on recurring monthly revenue: “Take Your Business to the Next Level with RMR,” and  “How the Cloud Can Easily Provide a Monthly Revenue Stream[DO1] ,” I talked about effectively modifying your locksmith business with new services available from the cloud. In this final installment, I’ll point out ways to be more effective selling cloud security and the steps you need to take to make your ...
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June 8, 2016

The Connected Cloud -- June 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources June 2016   The Perfect Solution to Simplifying Systems Integration Commercial ALL IN ONE Package from Connect ONE® pre-engineered for quick-start We’ve all been there. Struggling to add integrated services for the customer and throwing up our hands in frustration over the exercise of putting together a cutting-edge specification that’s cost effective, simple to deploy and works seamlessly. Why should you reinvent the wheel for every customer when you don’t have to? As former dealers we have the perfect solution called the ...
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May 11, 2016

The Connected Cloud -- May 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources May 2016   3rd Party Integration with Open UserAPI Dealers were asking for one-point data entry for users with memberships such as fitness centers and storage facilities so they could automatically populate the access control database without re-entering data. Connect ONE® by Connected Technologies, LLC delivered, with the Access Expander’s Open Application Programming Interface (API).  Now dealers can integrate their Connect ONE systems with third-party facilities management software via the API, opening the door of opportunity to customers and markets such as multi-tenant, multipurpose rooms, ...
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March 7, 2016

The Connected Cloud -- March 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2016   SmartShow™ - Helps Close More Sales It’s easier than ever to sell Connect ONE® with SmartShow™, the industry’s first vertical-market-specific virtual demonstration. No more sales demos illustrating unrelated projects that leave prospects scratching their heads wondering if you REALLY have the capabilities they need. With SmartShow, demos are tailored to the customer’s premises, illustrating zones, for example, that pertain to their vertical, as well as industry-specific video camera clips.  SmartShow features: Market-specific demonstrations for ...
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January 7, 2016

The Connected Cloud -- January 2016

ScanPass   THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources January 2016   Introducing ScanPass® Mobile Credential ScanPass Mobile Credential is the next generation in simplifying access control integrations.No longer is it necessary to purchase or install readers, cards or fobs, reducing system costs for both dealers and their customers.Installation is as easy as putting a barcode sticker on the door.  A smartphone reads the barcode to identify the door and a unique credential in the phone is used to identify the individual. ScanPass is managed the same as a card or fob. ...
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March 3, 2015

Connect ONE®: Safeguard Systems from Malicious Hacking

News continues to spread about surreptitious hacking and malicious compromise of security systems and associated apps. Unfortunately, it’s a sign of the times. And with the Internet of Things continuing to take hold and more systems and devices being connected through smartphone and wireless technology, security dealers need to take extra precautions with customer accounts so their system passwords and other personal data aren’t leaked or compromised. The good news is the Connect ONE® service already has safeguards in place that make it extremely difficult if not almost impossible for unauthorized persons to ...
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