News Articles
June 4, 2020
The Connected Cloud -- June 2020
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
June
2020
Cloud Badge
Printing Integration with InstantCard
Valuable new service offering for
your customers
A new integration is now available with a cloud badge printing service,
InstantCard. You
can become a
dealer/distributor with InstantCard (instantcard.net) which allows you
to
create custom badge templates for your customer and
InstantCard handles
the printing and shipping of the badge to your customer. The
integration
with Connect ONE allows your customer to associate a user with
a badge
template to automatically supply the user information ...
[Read More]
[Read More]
April 7, 2020
The Connected Cloud -- April 2020
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
April
2020
IP Video Halo IoT
Smart Sensor Integration
Vape, Sound, Air Quality,
& Chemical Monitoring
Integration
with the IP Video Halo IoT Smart Sensor simplifies critical vape,
sound, air quality, and chemical monitoring capabilities for education,
healthcare, hospitality, real estate, manufacturing, and food
processing customers to provide instant notification of events via
onscreen, email, text message, and push notifications.
Detection
capabilities include:
Audio
Analytics: Abnormal Noise
Level, Coming Soon: Gunshot Detection & Keywords
Air
Quality: Vape, THC, Smoke,
Formaldehyde, Benzene, Particulates
Chemical: Ammonia,
Carbon Monoxide, ...
[Read More]
[Read More]
March 10, 2020
The Connected Cloud -- March 2020
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
March 2020
Bosch B/G User Group Window Update
Now User Group Windows may be named for quick reference
Your customer can now set a name and description of each user
group window. The time parameters will still need to be
preconfigured with RPS however once the name is applied to the window
your customer will easily be able to decipher the usage of that window
when applying it to the user's passcode/card (shown below) or to a
system profile template.
Elk M1 Analog Zone Voltage ...
[Read More]
[Read More]
February 4, 2020
The Connected Cloud -- February 2020
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
February 2020
Zone Exception Time Rules
New Time Rules are now available, Zone(s) in Exception, Zone(s) Bypassed, and Zone(s) Not Active.
These new Time Rules allow for monitoring zone conditions when
they persist or in the case of the "Not Active" rule, aren't activated,
after a specified duration. These rules allow for a check of the
zone(s) at a specific time (or multiple times) of the day, as well as
they can also be checked after a specified duration has elapsed.For
Example: You ...
[Read More]
[Read More]
December 10, 2019
The Connected Cloud -- December 2019
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
December 2019
New Option to Save Any Report Template as a Custom Report
Now any report template can be saved with custom selections for quick retrieval.
Previously only the Event Activity template was able to be stored
as a Custom Report. Now all report templates are able to be
stored. This allows for quick retrieval of previously saved
filter selections. An unlimited amount of custom reports may be
saved - including multiple reports using the same template but
different filter selections.
Historical Environmental Zones ...
[Read More]
[Read More]
November 5, 2019
The Connected Cloud -- November 2019
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
November 2019
New Playback Support Added for OpenEye, DW Spectrum, & ExcaqVision NVRs
A playback retrieval search option has been added to the Live Camera Stream
Previously playback was only supported in conjunction with an
event matched to an Event Rule. Now the playback option is added
for any camera at anytime and may be viewed on the live stream window
of the camera. This option is available at no additional charge
for systems connected via an OpenEye, Digital Watchdog Spectrum, or
ExcaqVision NVR.
API ...
[Read More]
[Read More]
November 1, 2019
How Sales Professionals Use the Cloud for Solution Selling [Hide]
How Sales Professionals Use the Cloud for Solution Selling
By Mike Simon, Managing Partner, Connected Technologies LLC
When you want to be remembered, this is a true differentiator
For those security dealers embracing the cloud—congratulations! You have the perfect security management platform to deliver the best and most varied array of services to your customers and gain monthly recurring revenue. You’re on your way to having a more profitable company, focusing on tangible and predictable revenue from managing security and other services for your customer. The way to seal the deal in offering cloud-hosted security is by changing your sales tactic—so you and your bid- spec are remembered and stand out from the competition.
First, the things you shouldn’t do. Don’t be an order taker and don’t just sell boxes of stuff. Instead, start by learning everything you can about your prospect and potential customer—their pain points, facility footprint and security issues and challenges. Think of yourself as an actor preparing for your next role.
Research by investigating crime reports, view Google maps, browse the company’s website so you know what they do, the customers they serve and their overall philosophy of doing business. Primed with as much information as possible you’re in the perfect position to design a cloud-hosted and managed service solution that very well could be the pathway to a long-term client.
Solutions selling makes your proposal memorable
The process of selling cloud services requires a totally different approach and needs to focus on providing solutions to the customer’s challenges or everyday needs in order to be successful. Unlike the residential market, where decisions are made almost immediately, in the commercial space vetting a security provider can take an inordinate amount of time and depending on the project, 30, 45, 60 days or even more. So once all the bids are in, you’ve pitched your plan and the decision makers are assembled to review the proposals and ideas that came in months ago, how do you get remembered over the competition? One way is to provide a presentation that focuses on solutions, a simplified approach that hits on the issues at that particular prospect’s facility and gives them a real-world, hands- on look at what they can expect and how their issues will be addressed by the system once it’s installed.
Today, it’s all about the customer experience—and the cloud provides the means to boost the level of engagement and satisfaction.
Give a real solution presentation and not something generic
We all know it rarely works to just plunk down a brochure on the equipment or a generic sales sheet on your company. That’s what many of the other companies bidding the job may do, so don’t go that route. Cloud-hosted security management platforms and interfaces may have virtual sales tools that allow the customer to use the interface and discover its potential during the sales presentation. These demonstration tools can illustrate actual deployments and often can be tailored to the specific vertical market of the prospect.
Instead of trying to close sales with static presentations and unrelated projects, security dealers can run these virtual demonstrations from smartphone, tablet or laptop. They can share market vertical specific video surveillance clips, for example and alerts to the prospect’s email during the demonstration, so they know they will have the capabilities they need. The customer can also work with the demo while you are preparing the proposal.
Be the salesperson and dealer who is remembered
Not only do these types of tools provide a unique selling advantage and the ability to provide a more personal and knowledgeable presentation, but it allows dealers to differentiate themselves from other firms and competitive bids. When the time comes to make a decision on who the security provider will be, there’s a good likelihood that the facility manager or CSO who participated in your sales pitch will remember your solution—and that it was intuitive and easy to use—and pass that along to other decision makers at the table. Let’s be honest. Most of the pricing for the systems in the bid process will pretty much be in the same ball park. But when the prospect remembers your solution and what it can do for their company, they are no longer looking at the bottom line but focused on the fact that you understand and can deliver on their specific needs.
What’s the difference between great sales people versus those with low closing ratios? One who is not
an order taker but who takes the time to sell solutions—and the best way to do that is through the
cloud.
Bio:
Mike Simon is the managing partner of Connected Technologies LLC, a company he started after selling
his long-running systems integration business in the Chicago area. Mike and his son Dan are the
originators of the patented, award-winning Connect ONE® cloud-hosted security management platform.
For more information visit www.simplifywithconnectone.com.
October 8, 2019
The Connected Cloud -- October 2019
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
October 2019
New Partnership between Connected Technologies and Axis Company 2N®
Seamless Management and Control of IP Intercoms and Extensive User Capabilities With the Connect ONE® platform, dealers can view, control and manage thousands of 2N door entry systems across the globe through a single interface!
Connected Technologies LLC, maker of a powerful cloud-hosted
security management platform, and 2N, an Axis Company and the largest
global manufacturer of IP intercoms, have developed a new integration
to the company’s door entry systems that allows for ...
[Read More]
[Read More]
August 6, 2019
The Connected Cloud -- August 2019
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
August
2019
Access Expander: Up
to 100,000 System Code Capacity
Another exciting value add
feature is now available!
DMP XR Series Panels:
10,000 System Users
Plus
90,000 Expansion Users using Cards, Keyfobs (requires panel firmware
113 or greater), or ScanPass Mobile Credentials
Bosch B/G
Series:
Up
to 2,000 System Users
Plus
90,000 Expansion Users using ScanPass Mobile Credentials
Elk M1
Series:
199
System Users
Plus
90,000 Expansion Users using Keypad Codes, Cards, Keyfobs, or ScanPass
Mobile Credentials
Honeywell
Vista Turbo Series:
Up
to 250 System Users
Plus
90,000 Expansion Users using ScanPass Mobile Credentials
More Access Expander Features: (...
[Read More]
[Read More]
August 1, 2019
Everyone Has a First Day and a Last Day
Everyone Has a First Day and a Last Day
By Mike Simon, Managing Partner, Connected Technologies LLC
What’s your last day going to look like?
Make the first day the day you start thinking about the value proposition of your company and how you are going to focus on growing your recurring revenue stream. But don’t simply focus on the start.
Visualize the end result.
That’s exactly how security dealers need to look at their business—today. They need to think about
what they want their financials and company position to look ...
[Read More]
[Read More]
May 30, 2019
The Value of System Standardization and How it Can Help Your Company
A Connected Technologies Briefing…
By Mike Simon, Managing Partner, Connected Technologies LLC
Navigating the ever-changing product and technology landscape can be difficult and overwhelming. While
security dealers work to increase their profitability by adding services, training and education of technicians and personnel seems to be holding them back. New employees often have a steep learning curve and in-house personnel may require regular refresher courses to keep pace with evolving technologies.
Training and education can have a serious effect on security dealers and integrators looking to attain
profitability by offering expanded system capabilities to customers. According to a 2017 study ...
[Read More]
[Read More]
May 14, 2019
Simplifying Elevator Access Control
Alarm Specialists Inc. provides custom elevator control through the Connect ONE® cloud-hosted security management platform.
Tenant buildings with elevators can be difficult to secure. How do you control access to individual and specific floors during the day or after hours? What’s the best way to provide the most comprehensive physical security for occupants around the clock yet not make access overly restrictive or cumbersome?
Many security dealers shy away from elevator access but Alarm Specialists Inc., headquartered in White Plains, N.Y., found the best solution with Connect ONE from Connected Technologies LLC and ELK Products ...
[Read More]
[Read More]
April 4, 2019
The Connected Cloud -- April 2019
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
April
2019
Mobile Badge
& Verification Scan with ScanPass®
Another exciting value add
feature is now available!
Mobile Badge:
A user's badge
consists of the following:
Logo (Dealer's
Logo is default or Customer's Logo may be uploaded)
Name
Picture
Custom
Fields 1-4
Barcode
for Verification Scanning
Green
Border for Active, Red Border for Inactive
The
mobile badge in the Connect ONE App can be used in-place of a physical
badge
It
is accessible in the Connect ONE App 1) from the login screen (if
remember me was checked), 2) ...
[Read More]
[Read More]
March 18, 2019
The Connected Cloud -- March 2019
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
March 2019
GeoView System Mapping - NOW AVAILABLE!
Another exciting value add feature is now available to grow more RMR!
GeoView System
Mapping:
Map
Locations for Real-Time Status & Control to Google MapsEasily
drag/place Markers for:
System
Health
Arm/Disarm
Status & Control (Multi-Area)
Zones
& Sensors (including Environmental & Weather Sensors)
Doors
& Outputs
Cameras
(also Live View within Map)
Upload
Floorplans and overlay on top of Satellite ImageAt-A-Glance
Status coloring and Animation on change
Click here to watch a video on setup and operation of GeoView
&...
[Read More]
[Read More]
February 7, 2019
The Connected Cloud -- February 2019
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
February
2019
COMING SOON -
GeoView System Mapping
A
brand new exciting feature is coming soon!
GeoView System
Mapping:
Map
Locations for Real-Time Status & Control to Google MapsEasily
drag/place Markers for:
System
Health
Arm/Disarm
Status & Control (Multi-Area)
Zones
& Sensors (including Environmental & Weather Sensors)
Doors
& Outputs
Cameras
(also Live View within Map)
Upload
Floorplans and overlay on top of Satellite ImageAt-A-Glance
Status coloring and Animation on change
Webinar: New
Opportunities with Connect ONE
Wednesday,
February 20, 2019
11am
to 12pm (EST)
Please
Join us ...
[Read More]
[Read More]
December 4, 2018
The Connected Cloud -- December 2018
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
December
2018
NEW
- User Permission By Area Report
A
new report has been added which can list user(s) with matching
permissions to a one or multiple site/area(s)
Your
customer now has a convenient security audit tool:
Verify
access has
been authorized properly and ensures mistakes were not made
Quick
insight into who could have access to the area following an incident
The
permissions may be derived from either the user's Login Profile or
System Profile(s) selectively. This allows for the report to
...
[Read More]
[Read More]
October 9, 2018
The Connected Cloud -- October 2018
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
October 2018
OpenEye and Connected Technologies Forge New Technology Partnership
Seamless integration is now possible between OpenEye Web Services NVR and Connect ONE® cloud platform.The OpenEye NVR and Connect ONE can be integrated via the OpenEye OWS Cloud. The cloud integration between OpenEye's Cloud and
Connect ONE’s cloud service eliminates the need to connect to an IP
address or to open an inbound port on the end user’s network firewall.
Once connected, users can retrieve a camera list for quick and easy
configuration, ...
[Read More]
[Read More]
August 7, 2018
The Connected Cloud -- August 2018
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
August 2018
NEW - Send Reports at Customized Times
A new reporting feature has been added which allows your customer to select the time the report is deliveredWe're
happy to announce a requested feature update which brings extend
options for your customers. Properly configured security and access
reporting is essential to provide the necessary business intelligence.Connect ONE now offers the following report timings: (new in BOLD)Daily - Events: 12am-11:59pm, Delivered: 12am each DayOvernight - Events: 7am-6:59am, Delivered: 7am each DayWeekly - Events: Mon @ 12am- ...
[Read More]
[Read More]
July 2, 2018
The Connected Cloud -- July 2018
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
July 2018
Digital Watchdog and Connected Technologies Forge New Technology Partnership
Seamless integration now possible between DW Spectrum and Connect ONE® cloud platform.
DW Spectrum and Connect ONE can be integrated via direct network connection or DW Cloud. The cloud integration between DW Cloud and Connect ONE’s cloud service eliminates the need to connect to an IP address or to open an inbound port on the end user’s network firewall. Once connected, users can retrieve a camera list for quick and easy configuration, ...
[Read More]
[Read More]
June 5, 2018
The Connected Cloud -- June 2018
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
June 2018
Checkpoint Tours
A
new feature has been activated for tracking Checkpoint Tours.
ScanPass Mobile Credentials and/or Access Cards can be used at
designated access points to track checkpoint activity. The access
point is configured as a start, middle, or end checkpoint. As the
user scans/swipes at each checkpoint their access is logged and can be
reviewed.
EconomicalMultiple
checkpoints can be added economically by using ScanPass barcodes in
place of card readers. The user can scan the barcode with their
phone using ...
[Read More]
[Read More]
May 2, 2018
The Connected Cloud -- May 2018
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
May 2018
Device Health Dashboard & Report
We’ve
recently revamped the Device Health Dashboard on the Connect ONE Dealer
Site and included proactive notifications to dealer support personnel.
The
dashboard has been revamped to include multiple trouble status
indicators for devices. Previously it only showed communication
supervision troubles, now it also includes: AC Power, Low Battery,
Network / Phone Line Troubles, and any Zone Troubles.In addition to the dashboard update, the weekly status email to your dealer support has been updated to show any device trouble ...
[Read More]
[Read More]
April 3, 2018
The Connected Cloud -- April 2018
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
April 2018
Introducing ScanPass Mobile Credential with Auto-Scan
We’re happy to announce a new feature for ScanPass Mobile Credentials called Auto-Scan.
Auto-Scan allows you to simply press the Connect ONE App and present the phone to the door. That’s it. When Auto-Scan is disabled the user must press the ScanPass icon on the App and then present the phone to the door. Auto-Scan simplifies and cuts down on the entry time for accessing the door.
Integrated Support for Geovision IP Cameras
We recently added ...
[Read More]
[Read More]
March 6, 2018
The Connected Cloud -- March 2018
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
March 2018
Weather Monitoring/Alerts Module Added
We’ve recently added a brand new module which brings weather monitoring and alerts to Connect ONE.
The weather module is an add-on to any customer site; a nominal add-on fee is required, please refer to the Connect ONE price guide. Your customers can now monitor 6 weather metrics, updated every 30-60 minutes:
Temperature
Relative Humidity
Current Condition
Wind Speed
Barometric Pressure
Dew Point
Each of the metrics can be programmed with a low and high threshold limit which can ...
[Read More]
[Read More]
February 8, 2018
The Connected Cloud -- February 2018
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
February
2018
DoorBird
Video Doorbell Integration Support Added
We’ve recently added support for
DoorBird video doorbell devices.
Your
customers can now:
View
Live Video
Open
the Door from the Video screen
Open
the DoorBird App from the Video screen for 2-way Audio
Integrate
the Video with Alarm/Access events from the Alarm Control Panel for
Video Verification
DoorBird
models include residential and commercial applications perfect for
locked entry points in access control applications.
Did
You Know?
ScanPass
Mobile Credentials are available for integration with ELK M1, Bosch
...
[Read More]
[Read More]
November 16, 2017
The Connected Cloud -- November 2017
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
November 2017
Improved Support & New Options for Bosch B/G Series Control Panels
Exciting new capabilities including easier setup and programming for Bosch B and G series control panels
Persistent Cloud ConnectionsCloud connected panels with firmware 3.04 or greater utilizing the Bosch Remote Connect Service will now maintain a persistent connection with Connect ONE. The greatest benefit of this design is that the Personal Notification feature no longer needs to be programmed into the control panel for event reporting to Connect ONE. Now the control panel ...
[Read More]
[Read More]
September 6, 2017
The Connected Cloud -- September 2017
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
September
2017
New
Service for Dealers Who Want to Take Their Business to the Next Level
Provide your building and
facilities management customers automatic notification capabilities
with easy and seamless tracking of service, critical events, and
incidents with the new Connect ONE® ticket module.
The
Connect ONE® module was designed in response to end-user customers
looking for streamlined methods to track critical event responses,
incidents and repair tickets at one or multiple locations. The module
interfaces directly with the Connect ONE security system application or
can be ...
[Read More]
[Read More]
June 8, 2017
The Connected Cloud -- June 2017
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
June
2017
Simplified
User Management with System Templates
Further Simplifying User Data
Entry
A
powerful new feature has been added for multi-site applications called
System Profile Templates.
Your
customer can now specify templates which are comprised of
individual system profile permissions across multiple systems.
When adding a
new code, simply choose the template to use and the new code will be
added to all systems specified in the template in one click, secondary
batch options are no longer required. Once the
code has been added using ...
[Read More]
[Read More]
May 8, 2017
The Connected Cloud -- May 2017
THE
Connected CLOUD
News,
Feature Updates, Webinars, Events & Resources
May
2017
Free
& Reduced Pricing for ScanPass Mobile Credentials
Dealers
have seen success in selling ScanPass Mobile Credentials
and End
Users are realizing the cost savings of not needing to purchase readers
and cards.
We've
now been able to offer a free tier of mobile credentials for up to 10
individuals, just like cards each credential is global for any number
of site locations, i.e. no need to purchase a credential for each
location. Unlike cards, a lost mobile credential can be removed from
the system ...
[Read More]
[Read More]
April 21, 2017
Reason #11: It's All About ROI for Your Customer
How
to get your customers to pay you for services with Free Money
Nothing
will give your customers a bigger smile than when they can save
money. Yes there are savings in time and money for interfaces
such as Connect ONE that simplifies control and management of security
systems. But, adding energy management can be a Huge ROI (
Return
on Investment ) for your customers. Every month the savings
show
up on their energy bill. Now you can say to your customers,
“Our
service may even pay for itself in the savings you will ...
[Read More]
[Read More]
April 3, 2017
The Connected Cloud -- April 2017
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
April 2017
Push Notifications
Another method of notification now possible with the Connect ONE® Android and Apple Apps Your customer can now enjoy push messages to their mobile device as another method of notification options which already included email, text messaging, and onscreen alerts. Push notifications are enabled through the use of custom Event Rules. Rules are 100% flexible in configuring what type of events and when to receive the notification. In addition, the push notification can be configured to be silent or audible and ...
[Read More]
[Read More]
March 24, 2017
Reason #10: Designed for Customers with Multiple Sites
Managing
Multiple Sites Made Quick and Easy – Saving Time
and Money
Connect
ONE allows customers with multiple site locations
the convenience of viewing, controlling, and managing all their systems
on one
screen. Now your
customer with several
locations can manage all their buildings and people as if they were all
under
ONE roof.
Inputting
a user is fast because the information only has to
be entered once and then can be selectively batched to all their other
locations. Likewise
with deactivating a
user, one click can remove a user from multiple locations.
Connect
ONE servers are ...
[Read More]
[Read More]
March 9, 2017
Reason #9: Become a Provider of Critical Information
Your business
should be -
provider of critical information
The
business up the road with the aviary or the poultry farmer –
did you know you can help them with simple devices to control
temperature, humidity
and carbon dioxide? How
about being able
to monitor for carbon dioxide (used and stored for mixing soft drinks)
in
restaurants, greenhouse clients concerns about elevated CO2 gases and
plant
health or general indoor air quality? It’s not security, but it fits in
your
wheelhouse now, especially with the growing number of connected devices
coming
your way courtesy the internet ...
[Read More]
[Read More]
March 7, 2017
The Connected Cloud -- March 2017
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
March 2017
Critical Carbon Dioxide Monitoring & Historical Logging
Carbon Dioxide sensing joins temperature & humidity in the list of monitored conditions of Connect ONE’s alerting and historical reporting functions. Now your customer can view the real-time carbon dioxide level of a room as well as receive alerts if the pre-defined low or high thresholds are reached. Also, the carbon dioxide level can be logged for historical reporting. The logging intervals are the same as temperature & humidity sensors, which are: 1, 2, 4, or 6 times ...
[Read More]
[Read More]
February 24, 2017
Reason #8: More Opportunities to Expand Your Business
Now you can bundle by connecting any* device that can transmit over the Internet to Connect ONE, allowing management of security and non-security devices:
Intrusion Alarm, Access Control, Video Surveillance, HVAC, Lighting, Critical Temperature & Humidity, Plus Coming Soon Carbon Dioxide Monitoring
People Monitoring with Geolocation Notices and/or Device Activations
Monitor Any* Device, for example, DVR Health Monitoring
Combine all of these services into a single interface and one billing line item
Show you're on the cutting-edge of technology to your prospect
*Monitor Anything requires the device can send a TLS encrypted email
INTRUSION ACCESS CONTROL VIDEO ...
[Read More]
[Read More]
February 14, 2017
The Connected Cloud -- February 2017
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
February 2017
Monitor Anything, Voice Activation, Geolocation, or "You Design It." Now Available with the All New EmailAPI Feature
We’re excited to announce a brand new integration feature called EmailAPI. The EmailAPI feature allows for users and other systems to send Connect ONE emails for monitoring/notifications and/or to activate functions within Connect ONE. For instance, someone using the voice activation feature on their mobile phone can say send email to Connect ONE, provide their pin, and then say the task ...
[Read More]
[Read More]
February 10, 2017
Reason #7: Mix/Match Multiple Systems
Choose
the best products for the job and Connect ONE's interface will
provide your customer with the same look and feel experience,
simplifying training and support
Dissimilar systems can be fully integrated into
the same customer experience, for example: install a Bosch
system in the business and an Elk M1 in the owner's home
Mix and match multiple camera vendors, for
example: install an Exacqvision NVR in the buisness and Nest cameras in
the home
You
may also use multiple thermostat vendors, for example: install a Nest
thermostat in the home and RCS commercial thermostats in the business
...
[Read More]
[Read More]
January 27, 2017
Reason #6: Make It Your Own
Connect
ONE® offers Branding and Customization Options to Make It Your Own
Fully Branded with Your Name & Logo
Provide Direct Login Access from Your
Website
Customize Color Scheme to Match Your Logo
Design Your Own RMR Stream to meet Your
Business Goals
Customize Menu Navigation Names to Suit Your
Customer's Needs
Tailor Features to Match Your Service Offerings
Offer Customer Managed, Dealer Managed, or
Blended Management (Customer & Dealer)
Not
Yet a Dealer?
Request
to Become a Dealer Today and Make It Your Own
Integrate,
Control and Manage:
Intrusion, Access Control, ...
[Read More]
[Read More]
January 17, 2017
The Connected Cloud -- January 2017
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
January 2017
Support & Change Requests
A Support/Change Request feature is now available directly from the Connect ONE Application
This can be accessed from Utilities or when editing a user and if the user has contact information there is a link that says Send Change Request. It will allow your customer to easily communicate with you about support, service, and change requests. Here's one example your customer can do: They can use the custom fields and Phone/Email contact information to store information about a user, ...
[Read More]
[Read More]
January 13, 2017
Reason #5: Differentiate Your Company
ScanPass®
Mobile Credential, a unique barcode sticker application that requires
no additional hardware or software
No access readers, cards, or door control
modules required
Barcode Identification for Instant Access
May be used in tandem with a conventional card
reader
Easy Access for Multiple Locations
Instant Granted / Denied Feedback on the User's
Device
Lower Costs & More RMR - 200+ Doors per
control panel
Multiple Security Safeguards including
Encryption
Not
Yet a Dealer?
Request
to Become a Dealer Today and Differentiate Your Company
Integrate,
Control and Manage:
Intrusion, Access Control, Video, Energy Management, & ...
[Read More]
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December 28, 2016
Reason #4: Garner Substantial RMR Growth
Tangible,
predictable, and profitable recurring monthly revenue
Scalable Pricing:
Affordable for every size project
Customization:
Many ways for you to design the Connect ONE service to meet
your company's financial goals.
Saves time
and money: Dealer Portal to support your Connect ONE
Customers minimizing rolling the trucks for unnecessary service calls.
Not
Yet a Dealer?
Request
to Become a Dealer Today and Garner Substantial RMR Growth
Integrate,
Control and Manage:
Intrusion, Access Control, Video, Energy Management, & Critical
Temperature/Humidity Monitoring
Easy-to-Use Interface available
from Any Web-Enabled Device
The
BEST ...
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December 16, 2016
Reason #3: Give Your Technicians Real-Time Control
Give
your technicians real time information and control from any web enabled
device for system status and operation – No need to keep running back and
forth to the keypad for status information
Troubleshoot
Zones, Reset Fire Devices, Operate Access Relays, Complete System
Testing, etc. - One
Technician can easily do the work of Two!
All of this
is possible without any open holes in the customer's network!
Also, the trechnician's smartphone/tablet only requires a
cellular connection to
the Internet, they do not need to be connected
to the customer's network.Request
to Become a Dealer ...
[Read More]
[Read More]
December 13, 2016
The Connected Cloud -- December 2016
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
December 2016
Nest Indoor/Outdoor Cameras for Live Video/Audio
Dealers installing Nest cameras can now offer Live Video/Audio and Video Verification with Connect ONE
We are excited to announce support for Nest indoor and outdoor cameras. Now you can install Nest cameras for your customer and they may be viewable within Connect ONE which includes video and audio. This includes the ability to view multiple locations on the same screen. Support also includes capturing snapshots via Video Verification rules. Video Verification can ...
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December 9, 2016
Reason #2: All Your Customers in One Place
Through
your supplied dealer site, customer support can see and manage your
customer’s Connect ONE service for quick and efficient assistance - It's like they are sitting next
to the customer
Save
time and money - stop rolling trucks for many issues that can be solved
remotely through your dealer portal
Customer
support login privileges can be custom designed to meet the highest
level of security and operational standards
Intuitive
and Easy to manage for: End users, Customer Support Personnel, Central
Station Operators
Request
to Become a Dealer Today and Support Your Customers All in One Place
&...
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December 2, 2016
Reason #1: Helping You Close More Sales
SmartShow™
- The industry’s most powerful market specific virtual demo and Connect
ONE® exclusive
Differentiate
Your Sales Presentations with Market Specific Demonstrations
Show
Your Customer that You Know their Business
Market
Specific Areas, Zones, Camera Views, Thermostats, Lighting, etc..
Request
to Become a Dealer Today and Close More Sales
Integrate,
Control and Manage:
Intrusion, Access Control, Video, Energy Management, & Critical
Temperature/Humidity Monitoring
Easy-to-Use Interface available
from Any Web-Enabled Device
The
BEST Way to Future-Proof
Your Company
For
more information regarding Connected Technologies™ or
Connect ...
[Read More]
[Read More]
November 9, 2016
The Connected Cloud -- November 2016
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
November 2016
Honeywell Vista Turbo Control Panels Support Connect ONE® and ScanPass® Mobile Credentials
Dealers installing VISTA Series panels can now add state-of- the-art access control
Now, security dealers can easily add the latest access control feature ScanPass® Mobile Credential to their customer’s Honeywell VISTA installations. Powered by Connect ONE, ScanPass Mobile Credential is a high-security access control application never before available with the Honeywell line. The VISTA-128BPT and VISTA-250BPT control panels interface with ScanPass Mobile Credential through Honeywell’s ...
[Read More]
[Read More]
October 11, 2016
The Connected Cloud -- October 2016
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
October 2016
Financial Firm Selects ScanPass® Mobile Credential
Growing CRM provider favors real-time security and human resources accountability
Challenge:
A growing financial services and payment processing company headquartered in the northwest suburbs of Chicago was looking for a higher level of security and human resources accountability for its 5,000-square-foot facility. Ultimately, Debt Pay, Inc., Rolling Meadows, Ill., a Software as a Service (SaaS) Customer Relationship Management (CRM) provider which handles sensitive financial data, selected ScanPass® Mobile Credential powered by Connect ONE® as the access control ...
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[Read More]
September 6, 2016
The Connected Cloud -- September 2016
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
September 2016
Differentiate Your Company and Open New Doors of Opportunity with ScanPass® Mobile Credential
ScanPass Mobile Credential is the next generation in simplifying access control integrations.No longer is it necessary to purchase or install readers, cards or fobs, reducing system costs for both dealers and their customers. Installation is as easy as putting a barcode sticker on the door. A smartphone reads the barcode to identify the door and a unique credential in the phone is used to identify the individual. ScanPass is ...
[Read More]
[Read More]
September 1, 2016
Locksmith Ledger - Septermber 2016 - How the Cloud Can Easily Provide a Monthly Revenue Stream
It’s
simple to add profitable services
to your locksmith business
By Michael
Simon
Recurring
monthly revenue (RMR) is a concept that can grow
your locksmith business. RMR is the added revenue, a set monthly
charge, you
get from providing services – above and beyond simply installing
locking
hardware and moving onto the next job. It’s a way to protect your
company with
additional predictable income if hardware installations slow or the
economy
experiences a downturn. RMR is also highly valued by investors and
lenders, and
they look for this component in a tangible and successful ...
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August 23, 2016
Locksmith Ledger - August 2016 - Market Vertical Presentations Help Get the Sale
Here’s
what you need to differentiate
your business and stand out from the competition
By
Michael
Simon
During the
last series of articles focusing on recurring monthly revenue: “Take
Your Business to the Next Level with RMR,” and “How the Cloud Can Easily
Provide a Monthly
Revenue Stream[DO1] ,”
I talked about effectively modifying your locksmith business with new
services
available from the cloud. In this final installment, I’ll point out
ways to be
more effective selling cloud security and the steps you need to take to
make
your ...
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June 8, 2016
The Connected Cloud -- June 2016
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
June 2016
The Perfect Solution to Simplifying Systems Integration
Commercial ALL IN ONE Package from Connect ONE® pre-engineered for quick-start
We’ve all been there. Struggling to add integrated services for the customer and throwing up our hands in frustration over the exercise of putting together a cutting-edge specification that’s cost effective, simple to deploy and works seamlessly.
Why should you reinvent the wheel for every customer when you don’t have to? As former dealers we have the perfect solution called the ...
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[Read More]
May 11, 2016
The Connected Cloud -- May 2016
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
May 2016
3rd Party Integration with Open UserAPI
Dealers were asking for one-point data entry for users with memberships such as fitness centers and storage facilities so they could automatically populate the access control database without re-entering data. Connect ONE® by Connected Technologies, LLC delivered, with the Access Expander’s Open Application Programming Interface (API).
Now dealers can integrate their Connect ONE systems with third-party facilities management software via the API, opening the door of opportunity to customers and markets such as multi-tenant, multipurpose rooms, ...
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[Read More]
March 7, 2016
The Connected Cloud -- March 2016
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
March 2016
SmartShow™ - Helps Close More Sales
It’s easier than ever to sell Connect ONE® with SmartShow™, the industry’s first vertical-market-specific virtual demonstration. No more sales demos illustrating unrelated projects that leave prospects scratching their heads wondering if you REALLY have the capabilities they need. With SmartShow, demos are tailored to the customer’s premises, illustrating zones, for example, that pertain to their vertical, as well as industry-specific video camera clips.
SmartShow features:
Market-specific demonstrations for ...
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[Read More]
January 7, 2016
The Connected Cloud -- January 2016
THE Connected CLOUD
News, Feature Updates, Webinars, Events & Resources
January 2016
Introducing ScanPass® Mobile Credential
ScanPass Mobile Credential is the next generation in simplifying access control integrations.No longer is it necessary to purchase or install readers, cards or fobs, reducing system costs for both dealers and their customers.Installation is as easy as putting a barcode sticker on the door. A smartphone reads the barcode to identify the door and a unique credential in the phone is used to identify the individual. ScanPass is managed the same as a card or fob. ...
[Read More]
[Read More]
March 3, 2015
Connect ONE®: Safeguard Systems from Malicious Hacking
News continues to spread about surreptitious hacking and malicious compromise of security systems and associated apps. Unfortunately, it’s a sign of the times. And with the Internet of Things continuing to take hold and more systems and devices being connected through smartphone and wireless technology, security dealers need to take extra precautions with customer accounts so their system passwords and other personal data aren’t leaked or compromised.
The good news is the Connect ONE® service already has safeguards in place that make it extremely difficult if not almost impossible for unauthorized persons to ...
[Read More]
[Read More]
Want to become a dealer?
For more information complete the short form to the right. Stop installing software, we'll show you how. Ask about becoming an authorized Connect ONE dealer.
Dealers get a free lifetime testing account for your security business so you can experience the simplicity and better understand how Connect ONE can help your company!