News Articles

September 5, 2020

The Connected Cloud -- September 2020

  The Connected CLOUD News, Feature Updates, Webinars, Events & Resources September 2020 Eagle Eye Networks - Cloud NVR Platform  - Now Integrated Valuable new integration offering for your customers The Eagle Eye Networks (EEN) integration expands Connect ONE's supported video platforms with their cloud connected NVR.  The integration is very simple to configure, simple enter the EEN account id into Connect ONE and the complete camera list will be retrieved. Now your customer can view live and playback recordings from all of their EEN connected cameras in the Connect ONE application.  They can also configure Event ...
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August 6, 2020

The Connected Cloud -- August 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources August 2020 Self-Driven Health/Hazard Approvals - Safe Passage Module Valuable new service offering for your customers - A great tool for getting back to work The Safe Passage Module provides a framework for a one-time/periodic self-approval process. If required and not completed, upon access by the individual, violation events are generated so a manager can ensure the user is safe to be at the site in regard to health and/or hazard concerns. Documentation is stored with the user account showing they have answered the proper questions ...
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June 4, 2020

The Connected Cloud -- June 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources June 2020 Cloud Badge Printing Integration with InstantCard Valuable new service offering for your customers A new integration is now available with a cloud badge printing service, InstantCard.  You can become a dealer/distributor with InstantCard (instantcard.net) which allows you to create custom badge templates for your customer and InstantCard handles the printing and shipping of the badge to your customer.  The integration with Connect ONE allows your customer to associate a user with a badge template to automatically supply the user information ...
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April 7, 2020

The Connected Cloud -- April 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources April 2020 IP Video Halo IoT Smart Sensor Integration Vape, Sound, Air Quality, & Chemical Monitoring Integration with the IP Video Halo IoT Smart Sensor simplifies critical vape, sound, air quality, and chemical monitoring capabilities for education, healthcare, hospitality, real estate, manufacturing, and food processing customers to provide instant notification of events via onscreen, email, text message, and push notifications. Detection capabilities include: Audio Analytics: Abnormal Noise Level, Coming Soon: Gunshot Detection & Keywords Air Quality: Vape, THC, Smoke, Formaldehyde, Benzene, Particulates Chemical: Ammonia, Carbon Monoxide, ...
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March 10, 2020

The Connected Cloud -- March 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2020 Bosch B/G User Group Window Update Now User Group Windows may be named for quick reference Your customer can now set a name and description of each user group window.  The time parameters will still need to be preconfigured with RPS however once the name is applied to the window your customer will easily be able to decipher the usage of that window when applying it to the user's passcode/card (shown below) or to a system profile template.   Elk M1 Analog Zone Voltage ...
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February 4, 2020

The Connected Cloud -- February 2020

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources February 2020 Zone Exception Time Rules New Time Rules are now available, Zone(s) in Exception, Zone(s) Bypassed, and Zone(s) Not Active.  These new Time Rules allow for monitoring zone conditions when they persist or in the case of the "Not Active" rule, aren't activated, after a specified duration. These rules allow for a check of the zone(s) at a specific time (or multiple times) of the day, as well as they can also be checked after a specified duration has elapsed.For Example: You ...
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December 10, 2019

The Connected Cloud -- December 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources December 2019 New Option to Save Any Report Template as a Custom Report Now any report template can be saved with custom selections for quick retrieval.  Previously only the Event Activity template was able to be stored as a Custom Report.  Now all report templates are able to be stored.  This allows for quick retrieval of previously saved filter selections.  An unlimited amount of custom reports may be saved - including multiple reports using the same template but different filter selections.   Historical Environmental Zones ...
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November 5, 2019

The Connected Cloud -- November 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources November 2019 New Playback Support Added for OpenEye, DW Spectrum, & ExcaqVision NVRs A playback retrieval search option has been added to the Live Camera Stream  Previously playback was only supported in conjunction with an event matched to an Event Rule.  Now the playback option is added for any camera at anytime and may be viewed on the live stream window of the camera.  This option is available at no additional charge for systems connected via an OpenEye, Digital Watchdog Spectrum, or ExcaqVision NVR.   API ...
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November 1, 2019

How Sales Professionals Use the Cloud for Solution Selling [Hide]

How Sales Professionals Use the Cloud for Solution Selling
By Mike Simon, Managing Partner, Connected Technologies LLC

When you want to be remembered, this is a true differentiator

For those security dealers embracing the cloud—congratulations! You have the perfect security management platform to deliver the best and most varied array of services to your customers and gain monthly recurring revenue. You’re on your way to having a more profitable company, focusing on tangible and predictable revenue from managing security and other services for your customer. The way to seal the deal in offering cloud-hosted security is by changing your sales tactic—so you and your bid- spec are remembered and stand out from the competition.

First, the things you shouldn’t do. Don’t be an order taker and don’t just sell boxes of stuff. Instead, start by learning everything you can about your prospect and potential customer—their pain points, facility footprint and security issues and challenges. Think of yourself as an actor preparing for your next role.

Research by investigating crime reports, view Google maps, browse the company’s website so you know what they do, the customers they serve and their overall philosophy of doing business. Primed with as much information as possible you’re in the perfect position to design a cloud-hosted and managed service solution that very well could be the pathway to a long-term client.

Solutions selling makes your proposal memorable

The process of selling cloud services requires a totally different approach and needs to focus on providing solutions to the customer’s challenges or everyday needs in order to be successful. Unlike the residential market, where decisions are made almost immediately, in the commercial space vetting a security provider can take an inordinate amount of time and depending on the project, 30, 45, 60 days or even more. So once all the bids are in, you’ve pitched your plan and the decision makers are assembled to review the proposals and ideas that came in months ago, how do you get remembered over the competition? One way is to provide a presentation that focuses on solutions, a simplified approach that hits on the issues at that particular prospect’s facility and gives them a real-world, hands- on look at what they can expect and how their issues will be addressed by the system once it’s installed.

Today, it’s all about the customer experience—and the cloud provides the means to boost the level of engagement and satisfaction.

Give a real solution presentation and not something generic

We all know it rarely works to just plunk down a brochure on the equipment or a generic sales sheet on your company. That’s what many of the other companies bidding the job may do, so don’t go that route. Cloud-hosted security management platforms and interfaces may have virtual sales tools that allow the customer to use the interface and discover its potential during the sales presentation. These demonstration tools can illustrate actual deployments and often can be tailored to the specific vertical market of the prospect.

Instead of trying to close sales with static presentations and unrelated projects, security dealers can run these virtual demonstrations from smartphone, tablet or laptop. They can share market vertical specific video surveillance clips, for example and alerts to the prospect’s email during the demonstration, so they know they will have the capabilities they need. The customer can also work with the demo while you are preparing the proposal.

Be the salesperson and dealer who is remembered

Not only do these types of tools provide a unique selling advantage and the ability to provide a more personal and knowledgeable presentation, but it allows dealers to differentiate themselves from other firms and competitive bids. When the time comes to make a decision on who the security provider will be, there’s a good likelihood that the facility manager or CSO who participated in your sales pitch will remember your solution—and that it was intuitive and easy to use—and pass that along to other decision makers at the table. Let’s be honest. Most of the pricing for the systems in the bid process will pretty much be in the same ball park. But when the prospect remembers your solution and what it can do for their company, they are no longer looking at the bottom line but focused on the fact that you understand and can deliver on their specific needs.

What’s the difference between great sales people versus those with low closing ratios? One who is not an order taker but who takes the time to sell solutions—and the best way to do that is through the cloud.

Bio:
Mike Simon is the managing partner of Connected Technologies LLC, a company he started after selling his long-running systems integration business in the Chicago area. Mike and his son Dan are the originators of the patented, award-winning Connect ONE® cloud-hosted security management platform. For more information visit www.simplifywithconnectone.com.

October 8, 2019

The Connected Cloud -- October 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources October 2019 New Partnership between Connected Technologies and Axis Company 2N® Seamless Management and Control of IP Intercoms and Extensive User Capabilities With the Connect ONE® platform, dealers can view, control and manage thousands of 2N door entry systems across the globe through a single interface! Connected Technologies LLC, maker of a powerful cloud-hosted security management platform, and 2N, an Axis Company and the largest global manufacturer of IP intercoms, have developed a new integration to the company’s door entry systems that allows for ...
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August 6, 2019

The Connected Cloud -- August 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources August 2019 Access Expander: Up to 100,000 System Code Capacity Another exciting value add feature is now available! DMP XR Series Panels: 10,000 System Users Plus 90,000 Expansion Users using Cards, Keyfobs (requires panel firmware 113 or greater), or ScanPass Mobile Credentials Bosch B/G Series: Up to 2,000 System Users Plus 90,000 Expansion Users using ScanPass Mobile Credentials Elk M1 Series: 199 System Users Plus 90,000 Expansion Users using Keypad Codes, Cards, Keyfobs, or ScanPass Mobile Credentials Honeywell Vista Turbo Series: Up to 250 System Users Plus 90,000 Expansion Users using ScanPass Mobile Credentials More Access Expander Features: (...
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August 1, 2019

Everyone Has a First Day and a Last Day

 
Everyone Has a First Day and a Last Day By Mike Simon, Managing Partner, Connected Technologies LLC What’s your last day going to look like? Make the first day the day you start thinking about the value proposition of your company and how you are going to focus on growing your recurring revenue stream. But don’t simply focus on the start. Visualize the end result. That’s exactly how security dealers need to look at their business—today. They need to think about what they want their financials and company position to look ...
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May 30, 2019

The Value of System Standardization and How it Can Help Your Company

A Connected Technologies Briefing… By Mike Simon, Managing Partner, Connected Technologies LLC Navigating the ever-changing product and technology landscape can be difficult and overwhelming. While security dealers work to increase their profitability by adding services, training and education of technicians and personnel seems to be holding them back. New employees often have a steep learning curve and in-house personnel may require regular refresher courses to keep pace with evolving technologies. Training and education can have a serious effect on security dealers and integrators looking to attain profitability by offering expanded system capabilities to customers. According to a 2017 study ...
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May 14, 2019

Simplifying Elevator Access Control

Alarm Specialists Inc. provides custom elevator control through the Connect ONE® cloud-hosted security management platform. Tenant buildings with elevators can be difficult to secure. How do you control access to individual and specific floors during the day or after hours? What’s the best way to provide the most comprehensive physical security for occupants around the clock yet not make access overly restrictive or cumbersome? Many security dealers shy away from elevator access but Alarm Specialists Inc., headquartered in White Plains, N.Y., found the best solution with Connect ONE from Connected Technologies LLC and ELK Products ...
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April 4, 2019

The Connected Cloud -- April 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources April 2019 Mobile Badge & Verification Scan with ScanPass®   Another exciting value add feature is now available! Mobile Badge: A user's badge consists of the following: Logo (Dealer's Logo is default or Customer's Logo may be uploaded) Name Picture Custom Fields 1-4 Barcode for Verification Scanning Green Border for Active, Red Border for Inactive The mobile badge in the Connect ONE App can be used in-place of a physical badge It is accessible in the Connect ONE App 1) from the login screen (if remember me was checked), 2) ...
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March 18, 2019

The Connected Cloud -- March 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2019 GeoView System Mapping - NOW AVAILABLE! Another exciting value add feature is now available to grow more RMR! GeoView System Mapping: Map Locations for Real-Time Status & Control to Google MapsEasily drag/place Markers for: System Health Arm/Disarm Status & Control (Multi-Area) Zones & Sensors (including Environmental & Weather Sensors) Doors & Outputs Cameras (also Live View within Map) Upload Floorplans and overlay on top of Satellite ImageAt-A-Glance Status coloring and Animation on change Click here to watch a video on setup and operation of GeoView &...
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February 7, 2019

The Connected Cloud -- February 2019

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources February 2019 COMING SOON - GeoView System Mapping A brand new exciting feature is coming soon! GeoView System Mapping: Map Locations for Real-Time Status & Control to Google MapsEasily drag/place Markers for: System Health Arm/Disarm Status & Control (Multi-Area) Zones & Sensors (including Environmental & Weather Sensors) Doors & Outputs Cameras (also Live View within Map) Upload Floorplans and overlay on top of Satellite ImageAt-A-Glance Status coloring and Animation on change   Webinar: New Opportunities with Connect ONE Wednesday, February 20, 2019 11am to 12pm (EST) Please Join us ...
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December 4, 2018

The Connected Cloud -- December 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources December 2018 NEW - User Permission By Area Report A new report has been added which can list user(s) with matching permissions to a one or multiple site/area(s) Your customer now has a convenient security audit tool: Verify access has been authorized properly and ensures mistakes were not made Quick insight into who could have access to the area following an incident The permissions may be derived from either the user's Login Profile or System Profile(s) selectively.  This allows for the report to ...
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October 9, 2018

The Connected Cloud -- October 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources October 2018 OpenEye and Connected Technologies Forge New Technology Partnership Seamless integration is now possible between OpenEye Web Services NVR and Connect ONE® cloud platform.The OpenEye NVR and Connect ONE can be integrated via the OpenEye OWS Cloud. The cloud integration between OpenEye's Cloud and Connect ONE’s cloud service eliminates the need to connect to an IP address or to open an inbound port on the end user’s network firewall. Once connected, users can retrieve a camera list for quick and easy configuration, ...
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August 7, 2018

The Connected Cloud -- August 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources August 2018 NEW - Send Reports at Customized Times A new reporting feature has been added which allows your customer to select the time the report is deliveredWe're happy to announce a requested feature update which brings extend options for your customers. Properly configured security and access reporting is essential to provide the necessary business intelligence.Connect ONE now offers the following report timings: (new in BOLD)Daily - Events: 12am-11:59pm, Delivered: 12am each DayOvernight - Events: 7am-6:59am, Delivered: 7am each DayWeekly - Events: Mon @ 12am- ...
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July 2, 2018

The Connected Cloud -- July 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources July 2018   Digital Watchdog and Connected Technologies Forge New Technology Partnership Seamless integration now possible between DW Spectrum and Connect ONE® cloud platform. DW Spectrum and Connect ONE can be integrated via direct network connection or DW Cloud. The cloud integration between DW Cloud and Connect ONE’s cloud service eliminates the need to connect to an IP address or to open an inbound port on the end user’s network firewall. Once connected, users can retrieve a camera list for quick and easy configuration, ...
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June 5, 2018

The Connected Cloud -- June 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources June 2018 Checkpoint Tours A new feature has been activated for tracking Checkpoint Tours.  ScanPass Mobile Credentials and/or Access Cards can be used at designated access points to track checkpoint activity.  The access point is configured as a start, middle, or end checkpoint.  As the user scans/swipes at each checkpoint their access is logged and can be reviewed. EconomicalMultiple checkpoints can be added economically by using ScanPass barcodes in place of card readers.  The user can scan the barcode with their phone using ...
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May 2, 2018

The Connected Cloud -- May 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources May 2018 Device Health Dashboard & Report We’ve recently revamped the Device Health Dashboard on the Connect ONE Dealer Site and included proactive notifications to dealer support personnel. The dashboard has been revamped to include multiple trouble status indicators for devices.  Previously it only showed communication supervision troubles, now it also includes: AC Power, Low Battery, Network / Phone Line Troubles, and any Zone Troubles.In addition to the dashboard update, the weekly status email to your dealer support has been updated to show any device trouble ...
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April 3, 2018

The Connected Cloud -- April 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources April 2018   Introducing ScanPass Mobile Credential with Auto-Scan We’re happy to announce a new feature for ScanPass Mobile Credentials called Auto-Scan. Auto-Scan allows you to simply press the Connect ONE App and present the phone to the door. That’s it. When Auto-Scan is disabled the user must press the ScanPass icon on the App and then present the phone to the door. Auto-Scan simplifies and cuts down on the entry time for accessing the door. Integrated Support for Geovision IP Cameras We recently added ...
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March 6, 2018

The Connected Cloud -- March 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2018   Weather Monitoring/Alerts Module Added We’ve recently added a brand new module which brings weather monitoring and alerts to Connect ONE. The weather module is an add-on to any customer site; a nominal add-on fee is required, please refer to the Connect ONE price guide.  Your customers can now monitor 6 weather metrics, updated every 30-60 minutes: Temperature Relative Humidity Current Condition Wind Speed Barometric Pressure Dew Point Each of the metrics can be programmed with a low and high threshold limit which can ...
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February 8, 2018

The Connected Cloud -- February 2018

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources February 2018 DoorBird Video Doorbell Integration Support Added We’ve recently added support for DoorBird video doorbell devices. Your customers can now: View Live Video Open the Door from the Video screen Open the DoorBird App from the Video screen for 2-way Audio Integrate the Video with Alarm/Access events from the Alarm Control Panel for Video Verification DoorBird models include residential and commercial applications perfect for locked entry points in access control applications. Did You Know? ScanPass Mobile Credentials are available for integration with ELK M1, Bosch ...
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November 16, 2017

The Connected Cloud -- November 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources November 2017   Improved Support & New Options for Bosch B/G Series Control Panels Exciting new capabilities including easier setup and programming for Bosch B and G series control panels Persistent Cloud ConnectionsCloud connected panels with firmware 3.04 or greater utilizing the Bosch Remote Connect Service will now maintain a persistent connection with Connect ONE.  The greatest benefit of this design is that the Personal Notification feature no longer needs to be programmed into the control panel for event reporting to Connect ONE.  Now the control panel ...
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September 6, 2017

The Connected Cloud -- September 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources September 2017 New Service for Dealers Who Want to Take Their Business to the Next Level Provide your building and facilities management customers automatic notification capabilities with easy and seamless tracking of service, critical events, and incidents with the new Connect ONE® ticket module. The Connect ONE® module was designed in response to end-user customers looking for streamlined methods to track critical event responses, incidents and repair tickets at one or multiple locations. The module interfaces directly with the Connect ONE security system application or can be ...
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June 8, 2017

The Connected Cloud -- June 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources June 2017 Simplified User Management with System Templates Further Simplifying User Data Entry A powerful new feature has been added for multi-site applications called System Profile Templates. Your customer can now specify templates which are comprised of individual system profile permissions across multiple systems.  When adding a new code, simply choose the template to use and the new code will be added to all systems specified in the template in one click, secondary batch options are no longer required.  Once the code has been added using ...
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May 8, 2017

The Connected Cloud -- May 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources May 2017 Free & Reduced Pricing for ScanPass Mobile Credentials Dealers have seen success in selling ScanPass Mobile Credentials and End Users are realizing the cost savings of not needing to purchase readers and cards.   We've now been able to offer a free tier of mobile credentials for up to 10 individuals, just like cards each credential is global for any number of site locations, i.e. no need to purchase a credential for each location. Unlike cards, a lost mobile credential can be removed from the system ...
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April 21, 2017

Reason #11: It's All About ROI for Your Customer

  How to get your customers to pay you for services with Free Money Nothing will give your customers a bigger smile than when they can save money.  Yes there are savings in time and money for interfaces such as Connect ONE that simplifies control and management of security systems.  But, adding energy management can be a Huge ROI ( Return on Investment ) for your customers.  Every month the savings show up on their energy bill.  Now you can say to your customers, “Our service may even pay for itself in the savings you will ...
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April 3, 2017

The Connected Cloud -- April 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources April 2017   Push Notifications Another method of notification now possible with the Connect ONE® Android and Apple Apps Your customer can now enjoy push messages to their mobile device as another method of notification options which already included email, text messaging, and onscreen alerts.  Push notifications are enabled through the use of custom Event Rules.  Rules are 100% flexible in configuring what type of events and when to receive the notification.  In addition, the push notification can be configured to be silent or audible and ...
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March 24, 2017

Reason #10: Designed for Customers with Multiple Sites

Managing Multiple Sites Made Quick and Easy – Saving Time and Money Connect ONE allows customers with multiple site locations the convenience of viewing, controlling, and managing all their systems on one screen.  Now your customer with several locations can manage all their buildings and people as if they were all under ONE roof. Inputting a user is fast because the information only has to be entered once and then can be selectively batched to all their other locations.  Likewise with deactivating a user, one click can remove a user from multiple locations. Connect ONE servers are ...
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March 9, 2017

Reason #9: Become a Provider of Critical Information

Your business should be - provider of critical information The business up the road with the aviary or the poultry farmer – did you know you can help them with simple devices to control temperature, humidity and carbon dioxide?  How about being able to monitor for carbon dioxide (used and stored for mixing soft drinks) in restaurants, greenhouse clients concerns about elevated CO2 gases and plant health or general indoor air quality? It’s not security, but it fits in your wheelhouse now, especially with the growing number of connected devices coming your way courtesy the internet ...
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March 7, 2017

The Connected Cloud -- March 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2017   Critical Carbon Dioxide Monitoring & Historical Logging Carbon Dioxide sensing joins temperature & humidity in the list of monitored conditions of Connect ONE’s alerting and historical reporting functions.  Now your customer can view the real-time carbon dioxide level of a room as well as receive alerts if the pre-defined low or high thresholds are reached.  Also, the carbon dioxide level can be logged for historical reporting.  The logging intervals are the same as temperature & humidity sensors, which are: 1, 2, 4, or 6 times ...
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February 24, 2017

Reason #8: More Opportunities to Expand Your Business

  Now you can bundle by connecting any* device that can transmit over the Internet to Connect ONE, allowing management of security and non-security devices: Intrusion Alarm, Access Control, Video Surveillance, HVAC, Lighting, Critical Temperature & Humidity, Plus Coming Soon Carbon Dioxide Monitoring People Monitoring with Geolocation Notices and/or Device Activations Monitor Any* Device, for example, DVR Health Monitoring Combine all of these services into a single interface and one billing line item Show you're on the cutting-edge of technology to your prospect *Monitor Anything requires the device can send a TLS encrypted email INTRUSION ACCESS CONTROL VIDEO ...
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February 14, 2017

The Connected Cloud -- February 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources February 2017   Monitor Anything, Voice Activation, Geolocation, or "You Design It."  Now Available with the All New EmailAPI Feature We’re excited to announce a brand new integration feature called EmailAPI.  The EmailAPI feature allows for users and other systems to send Connect ONE emails for monitoring/notifications and/or to activate functions within Connect ONE.  For instance, someone using the voice activation feature on their mobile phone can say send email to Connect ONE, provide their pin, and then say the task ...
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February 10, 2017

Reason #7: Mix/Match Multiple Systems

Choose the best products for the job and Connect ONE's interface will provide your customer with the same look and feel experience, simplifying training and support Dissimilar systems can be fully integrated into the same customer experience, for example: install a Bosch system in the business and an Elk M1 in the owner's home Mix and match multiple camera vendors, for example: install an Exacqvision NVR in the buisness and Nest cameras in the home You may also use multiple thermostat vendors, for example: install a Nest thermostat in the home and RCS commercial thermostats in the business ...
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January 27, 2017

Reason #6: Make It Your Own

Connect ONE® offers Branding and Customization Options to Make It Your Own Fully Branded with Your Name & Logo Provide Direct Login Access from Your Website Customize Color Scheme to Match Your Logo Design Your Own RMR Stream to meet Your Business Goals Customize Menu Navigation Names to Suit Your Customer's Needs Tailor Features to Match Your Service Offerings Offer Customer Managed, Dealer Managed, or Blended Management (Customer & Dealer) Not Yet a Dealer? Request to Become a Dealer Today and Make It Your Own          Integrate, Control and Manage: Intrusion, Access Control, ...
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January 17, 2017

The Connected Cloud -- January 2017

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources January 2017   Support & Change Requests A Support/Change Request feature is now available directly from the Connect ONE Application This can be accessed from Utilities or when editing a user and if the user has contact information there is a link that says Send Change Request.  It will allow your customer to easily communicate with you about support, service, and change requests. Here's one example your customer can do: They can use the custom fields and Phone/Email contact information to store information about a user, ...
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January 13, 2017

Reason #5: Differentiate Your Company

ScanPass® Mobile Credential, a unique barcode sticker application that requires no additional hardware or software No access readers, cards, or door control modules required Barcode Identification for Instant Access May be used in tandem with a conventional card reader  Easy Access for Multiple Locations Instant Granted / Denied Feedback on the User's Device Lower Costs & More RMR - 200+ Doors per control panel Multiple Security Safeguards including Encryption Not Yet a Dealer? Request to Become a Dealer Today and Differentiate Your Company          Integrate, Control and Manage: Intrusion, Access Control, Video, Energy Management, & ...
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December 28, 2016

Reason #4: Garner Substantial RMR Growth

Tangible, predictable, and profitable recurring monthly revenue Scalable Pricing:  Affordable for every size project Customization:  Many ways for you to design the Connect ONE service to meet your company's financial goals. Saves time and money: Dealer Portal to support your Connect ONE Customers minimizing rolling the trucks for unnecessary service calls. Not Yet a Dealer? Request to Become a Dealer Today and Garner Substantial RMR Growth          Integrate, Control and Manage: Intrusion, Access Control, Video, Energy Management, & Critical Temperature/Humidity Monitoring Easy-to-Use Interface available from Any Web-Enabled Device   The BEST ...
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December 16, 2016

Reason #3: Give Your Technicians Real-Time Control

Give your technicians real time information and control from any web enabled device for system status and operation – No need to keep running back and forth to the keypad for status information Troubleshoot Zones, Reset Fire Devices, Operate Access Relays, Complete System Testing, etc. - One Technician can easily do the work of Two! All of this is possible without any open holes in the customer's network!  Also, the trechnician's smartphone/tablet only requires a cellular connection to the Internet, they do not need to be connected to the customer's network.Request to Become a Dealer ...
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December 13, 2016

The Connected Cloud -- December 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources December 2016   Nest Indoor/Outdoor Cameras for Live Video/Audio Dealers installing Nest cameras can now offer Live Video/Audio and Video Verification with Connect ONE We are excited to announce support for Nest indoor and outdoor cameras.  Now you can install Nest cameras for your customer and they may be viewable within Connect ONE which includes video and audio.  This includes the ability to view multiple locations on the same screen.  Support also includes capturing snapshots via Video Verification rules.  Video Verification can ...
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December 9, 2016

Reason #2: All Your Customers in One Place

Through your supplied dealer site, customer support can see and manage your customer’s Connect ONE service for quick and efficient assistance - It's like they are sitting next to the customer Save time and money - stop rolling trucks for many issues that can be solved remotely through your dealer portal Customer support login privileges can be custom designed to meet the highest level of security and operational standards Intuitive and Easy to manage for: End users, Customer Support Personnel, Central Station Operators Request to Become a Dealer Today and Support Your Customers All in One Place &...
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December 2, 2016

Reason #1: Helping You Close More Sales

SmartShow™ - The industry’s most powerful market specific virtual demo and Connect ONE® exclusive Differentiate Your Sales Presentations with Market Specific Demonstrations Show Your Customer that You Know their Business Market Specific Areas, Zones, Camera Views, Thermostats, Lighting, etc.. Request to Become a Dealer Today and Close More Sales          Integrate, Control and Manage: Intrusion, Access Control, Video, Energy Management, & Critical Temperature/Humidity Monitoring Easy-to-Use Interface available from Any Web-Enabled Device   The BEST Way to Future-Proof Your Company  For more information regarding Connected Technologies™ or Connect ...
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November 9, 2016

The Connected Cloud -- November 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources November 2016   Honeywell Vista Turbo Control Panels Support Connect ONE® and ScanPass® Mobile Credentials Dealers installing VISTA Series panels can now add state-of- the-art access control Now, security dealers can easily add the latest access control feature ScanPass® Mobile Credential to their customer’s Honeywell VISTA installations. Powered by Connect ONE, ScanPass Mobile Credential is a high-security access control application never before available with the Honeywell line. The VISTA-128BPT and VISTA-250BPT control panels interface with ScanPass Mobile Credential through Honeywell’s ...
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October 11, 2016

The Connected Cloud -- October 2016

DebtPayPro
  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources October 2016   Financial Firm Selects ScanPass® Mobile Credential Growing CRM provider favors real-time security and human resources accountability Challenge: A growing financial services and payment processing company headquartered in the northwest suburbs of Chicago was looking for a higher level of security and human resources accountability for its 5,000-square-foot facility. Ultimately, Debt Pay, Inc., Rolling Meadows, Ill., a Software as a Service (SaaS) Customer Relationship Management (CRM) provider which handles sensitive financial data, selected ScanPass® Mobile Credential powered by Connect ONE® as the access control ...
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September 6, 2016

The Connected Cloud -- September 2016

ScanPass
  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources September 2016   Differentiate Your Company and Open New Doors of Opportunity with ScanPass® Mobile Credential ScanPass Mobile Credential is the next generation in simplifying access control integrations.No longer is it necessary to purchase or install readers, cards or fobs, reducing system costs for both dealers and their customers. Installation is as easy as putting a barcode sticker on the door.  A smartphone reads the barcode to identify the door and a unique credential in the phone is used to identify the individual. ScanPass is ...
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September 1, 2016

Locksmith Ledger - Septermber 2016 - How the Cloud Can Easily Provide a Monthly Revenue Stream

 
It’s simple to add profitable services to your locksmith business By Michael Simon Recurring monthly revenue (RMR) is a concept that can grow your locksmith business. RMR is the added revenue, a set monthly charge, you get from providing services – above and beyond simply installing locking hardware and moving onto the next job. It’s a way to protect your company with additional predictable income if hardware installations slow or the economy experiences a downturn. RMR is also highly valued by investors and lenders, and they look for this component in a tangible and successful ...
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August 23, 2016

Locksmith Ledger - August 2016 - Market Vertical Presentations Help Get the Sale

 
Here’s what you need to differentiate your business and stand out from the competition By Michael Simon During the last series of articles focusing on recurring monthly revenue: “Take Your Business to the Next Level with RMR,” and  “How the Cloud Can Easily Provide a Monthly Revenue Stream[DO1] ,” I talked about effectively modifying your locksmith business with new services available from the cloud. In this final installment, I’ll point out ways to be more effective selling cloud security and the steps you need to take to make your ...
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June 8, 2016

The Connected Cloud -- June 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources June 2016   The Perfect Solution to Simplifying Systems Integration Commercial ALL IN ONE Package from Connect ONE® pre-engineered for quick-start We’ve all been there. Struggling to add integrated services for the customer and throwing up our hands in frustration over the exercise of putting together a cutting-edge specification that’s cost effective, simple to deploy and works seamlessly. Why should you reinvent the wheel for every customer when you don’t have to? As former dealers we have the perfect solution called the ...
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May 11, 2016

The Connected Cloud -- May 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources May 2016   3rd Party Integration with Open UserAPI Dealers were asking for one-point data entry for users with memberships such as fitness centers and storage facilities so they could automatically populate the access control database without re-entering data. Connect ONE® by Connected Technologies, LLC delivered, with the Access Expander’s Open Application Programming Interface (API).  Now dealers can integrate their Connect ONE systems with third-party facilities management software via the API, opening the door of opportunity to customers and markets such as multi-tenant, multipurpose rooms, ...
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March 7, 2016

The Connected Cloud -- March 2016

  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources March 2016   SmartShow™ - Helps Close More Sales It’s easier than ever to sell Connect ONE® with SmartShow™, the industry’s first vertical-market-specific virtual demonstration. No more sales demos illustrating unrelated projects that leave prospects scratching their heads wondering if you REALLY have the capabilities they need. With SmartShow, demos are tailored to the customer’s premises, illustrating zones, for example, that pertain to their vertical, as well as industry-specific video camera clips.  SmartShow features: Market-specific demonstrations for ...
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January 7, 2016

The Connected Cloud -- January 2016

ScanPass
  THE Connected CLOUD News, Feature Updates, Webinars, Events & Resources January 2016   Introducing ScanPass® Mobile Credential ScanPass Mobile Credential is the next generation in simplifying access control integrations.No longer is it necessary to purchase or install readers, cards or fobs, reducing system costs for both dealers and their customers.Installation is as easy as putting a barcode sticker on the door.  A smartphone reads the barcode to identify the door and a unique credential in the phone is used to identify the individual. ScanPass is managed the same as a card or fob. ...
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March 3, 2015

Connect ONE®: Safeguard Systems from Malicious Hacking

News continues to spread about surreptitious hacking and malicious compromise of security systems and associated apps. Unfortunately, it’s a sign of the times. And with the Internet of Things continuing to take hold and more systems and devices being connected through smartphone and wireless technology, security dealers need to take extra precautions with customer accounts so their system passwords and other personal data aren’t leaked or compromised. The good news is the Connect ONE® service already has safeguards in place that make it extremely difficult if not almost impossible for unauthorized persons to ...
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