The Connected Cloud -- April 2020

News Articles

April 7, 2020

The Connected Cloud -- April 2020 [Show All]

THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

April 2020

IP Video Halo IoT Smart Sensor Integration

Vape, Sound, Air Quality, & Chemical Monitoring

Integration with the IP Video Halo IoT Smart Sensor simplifies critical vape, sound, air quality, and chemical monitoring capabilities for education, healthcare, hospitality, real estate, manufacturing, and food processing customers to provide instant notification of events via onscreen, email, text message, and push notifications.

Detection capabilities include:

Audio Analytics: Abnormal Noise Level, Coming Soon: Gunshot Detection & Keywords
Air Quality: Vape, THC, Smoke, Formaldehyde, Benzene, Particulates
Chemical: Ammonia, Carbon Monoxide, Carbon Dioxide, Nitrogen
Light: Occupancy, Sensitivity
Environmental: Temperature, Humidity, Tamper, Pressure

DMP Instant Arming Modes Now Supported

A new "Arming Mode" option has been added for DMP systems on the Device->General page of the Dealer Site. The option enables Instant arming commands shown in screenshots below when using the Home/Sleep/Away option or the All/Perimeter option. There continues to be an option to hide the Instant arming modes if desired.

OpenEye Integration Improved

The video integration with OpenEye systems has been improved for increased compatibility with certain systems when using the soon to be released Apex version 2.1 firmware.

TIP: Customer Options During COVID-19

Did you know the Connect ONE Lockdown function can deactivate door schedules and certain users. The users' login profile has an option labeled "Enable Lockdown Deactivation", when checked all users belonging to the profile will be deactivated when the lockdown is enabled. Multiple profiles can have this option enabled. This way your customer can ensure only authorized personnel are able to access the facility during a COVID-19 lockdown.

Likewise you can also individually deactivate system profiles to temporarily remove access and individually deactivate door schedules to keep doors locked.

Another Tip which may have value to your customer is in regard to notifications which can be limited to notify of events only when the individual has had recent activity at the site. This ensures the notification is only sent to individuals which have a good chance of still being onsite at the time of the event. If your customer has exit readers at their facility then the user's activity can be configured to be cleared immediately after swiping at the reader to exit, this ensures they will not receive the notification which might occur after the leave. Screenshot below shows how to configure the Event Rule action with the Last Activity parameter.

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Click here to send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website.
Please contact us for your invitation to join the "Group" in LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

For more information regarding Connected Technologies™ or Connect ONE\AE, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.

Connected Technologies, llc., Monument, CO 80132-1266

See What Others Are Saying...

"Connect ONE’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions."
--Patrick Kelly
Director of IP Video Solutions at Digital Watchdog

"We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers."
--Tom Mechler
Regional Marketing Manager for Bosch

"Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms. The company is unique in the respect that they operate with software that can be edited and modified—without having to wait years to get it."
--Eric Burroughs
Vice President at Phoenix Security Systems Inc.

"We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours. We use Connect ONE in our own business and the reporting features are outstanding."
--James Lee
President and partner at Alarmguard Security

"Having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lockdown drill."
--Matt VanEffen
Principal of Holy Cross Catholic School

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

"Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly. This integration will offer dealers and end-users a highly flexible solution for comprehensive access management."
--Mark Duato
Executive Vice President, Aftermarket at ASSA ABLOY Opening Solutions Americas

"Flexibility is all part of the beauty of using a cloud-based management platform. My customers can manage it themselves from their smartphone app if they like. They can set their own schedules and we configure the Connect ONE GUI. If there’s an emergency or other response required, the superintendent or management can use their smart device for access. It’s all part of the Connect ONE app, which we use for many office and multitenant buildings."
--Gary Davis
Principal and Owner of Alarm Specialists

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

"Connect ONE provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets."
--Amy Strickland
Marketing Design Manager at ELK Products

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

"We had an incident after the system was installed that validated the importance of having this safeguard. With the system we were able to make sure a former employee could not get back into the suite, which was simple to do with ScanPass Mobile Credential."
--Kris Kehler
CEO at Deby Pay Pro

"Thank you for listening and making the feature available so quickly! I really enjoy working with Connected Technologies."
--Dan Osborne
Project Manager at Schmidt Security Pro

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

"We want to make sure our suite is secure and the staff is safe. We are looking at upgrades in the future and with Connect ONE you can scale the solution up and tailor it to meet your needs."
--Frank McDonough
Director of Information Systems for Security Industry Association (SIA)

"Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming."
--Matt Harrison
Vice President of Operations at Federal Protection

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

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