News Articles

August 7, 2018

The Connected Cloud -- August 2018 [Show All]


THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

August 2018

NEW - Send Reports at Customized Times

A new reporting feature has been added which allows your customer to select the time the report is delivered

We're happy to announce a requested feature update which brings extend options for your customers. Properly configured security and access reporting is essential to provide the necessary business intelligence.

Connect ONE now offers the following report timings: (new in BOLD)

Daily - Events: 12am-11:59pm, Delivered: 12am each Day

Overnight - Events: 7am-6:59am, Delivered: 7am each Day

Weekly - Events: Mon @ 12am- Sun @ 11:59pm, Delivered: Monday @ 12am each Week

Monthly - Events: 1st @ 12am- Last Day @ 11:59pm, Delivered: 1st @ 12am each Month

Group1, Group2, Group3, Group4 - Custom delivery time for each group via a Time Rule, otherwise groups act just like the Daily Report

To use the group reports perform the following:
1) Create a Custom Report with the event filters desired
2) Create an Event Rule specifying the report from step 1 and add an action to email with the Group1 setting
3) Create a Time Rule to trigger the Group1 report at the desired time

You may create multiple Time Rules if you'd like the report delivered at multiple times.  The report will contain all of the matching events which occurred since the last delivery.  This could span one day if the Time Rule is set for each day, could span multiple days if the Time Rule is set to just certain days, or could even span just a couple of hours if you also create a Time Rule to clear the Group report buffer at a specific time.

NEW - Change Request Reminder Option

We also released a new Customer Option which prompts your customer to send you a change request submission whenever a user is modified.  The option is selectable by the dealer under the Customer Options menu of the customer account section on the Dealer Site.

The request has also been improved to accommodate multiple user changes within a single request submission so as to limit the amount of request emails sent into the dealer's inbox.  Further it can also include the changed user's system code information, this can be helpful if the central station needs the user's code, which may have been changed, to update their central station passcode.


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Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website. The postings to these sites are immediate as they are completed.
Please contact us for your invitation to join the "Group" in LinkedIn.

We encourage you visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

 For more information regarding Connected Technologies or Connect ONE\AE, please visit or call (866) 976-3520.

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