News Articles

October 8, 2019

The Connected Cloud -- October 2019 [Show All]


THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

October 2019

New Partnership between Connected Technologies and Axis Company 2N®

Seamless Management and Control of IP Intercoms and Extensive User Capabilities 

With the Connect ONE® platform, dealers can view, control and manage thousands of 2N door entry systems across the globe through a single interface!

Connected Technologies LLC, maker of a powerful cloud-hosted security management platform, and 2N, an Axis Company and the largest global manufacturer of IP intercoms, have developed a new integration to the company’s door entry systems that allows for extensive management and control of the user population across any enterprise or multi-tenant solution—all through the Connect ONE interface. With this integration, users can easily add systems and populate user directory contact phone numbers and credentials across multiple locations enterprise wide.

The system is up and running at One National Harbor, a boutique condominium development overlooking the Potomac River in Maryland. The building is a Connect ONE cloud security management user and now with the recent 2N intercom system integration they can manage all the systems for their 100-plus condos from this single interface.

Read the full Press Release


System Schedule Options & Auto Arm/Disarm

1) DMP schedules can now be set active or inactive without having to use the temporary window option. 
2) Holidays can be edited from the main schedules page rather than having to first click on a time window. 
3) DMP area schedules can now allow auto arming and disarming to be enabled or disabled.  We wanted to ensure that you approve of giving the customer the authority to enable auto arming or disarming and so there is a per device option to enable this feature to show up for your customer.  The option is present for XR 150, 350, or 550 panels only.  To enable from the Dealer Site, Go to the Customer->Device->General, scroll down under Options, set Auto Arm/Disarm Options to Yes, click Save Changes.

After performing those steps, the options to enable/disable auto arm/disarm will show on the Customer Site from the Area Schedule page.  If the DMP progamming option of area schedules is turned on then only the auto arm/disarm option for the matching area will be shown in the area schedule.  If area schedules is turned off then all areas will be shown for auto arm/disarm in the same area schedule.

We chose to show the options under the schedule since then it confirms there is a schedule prior to setting the option.  Also, if enabling auto-arm there is a warning window presented so they understand how the time windows will affect the operation.  If auto arm or disarm is enabled then they will not be able to delete the schedule.

Your customer can configure an automatic task rule to send out an email reminder to re-enable the auto arm/disarm at some point in the future.  There is also a helpful "Tip" message shown to the user if they are changing the current auto arm/disarm option to make them aware of this reminder option.

Recurring Schedules for Interaction Task Rules

1) A option to disallow manual control of the task rule which reserves it for use as a scheduled option or in conjunction with an Event Rule action only.
2) A recurring schedule option has been added to Task Rules, previously only a one-time schedule was possible.  The new options allow for the task rule to automatically activate every week at a particular time and certain days plus every 1st occurence of a month at a particular time and on certain days or every 2nd, 3rd, 4th, or 5th occurence of the month.  An example would be to set it to activate only on the 2nd Tuesday of the month.

More Onscreen Alert Capabilities

1) If camera snapshots were recorded with the events then those snapshots are displayed within the onscreen alert.
2)  You can now also show custom notes and instructions within the onscreen alert.
3)  If the customer has GeoView System Mapping enabled then a direct link to the site in GeoView will be shown in the onscreen alert.

Email, Text, or Push Notification Options Expanded

1) Option added to Email, Text, or Push notifications to hide the system generated message and therefore only show the additional custom message provided in the notification action.  This allows an event to trigger a completely custom notification message. 
2) Option added to Email, Text, or Push notifications to send to the user which triggered the event. 

App Utility Commands Added

Sensor Reset, Time Update, Alarm Silence, etc. commands were added to the mobile app under Utilities, previously only shown in the browser app.

Verizon CDMA Sunset Extended

Dealers which installed the Verizon CDMA based MultiTech MTR-C2 modem have received a short reprive from Verizon.  Verizon announced they have extended the sunset date by one year from December 31, 2019 to December 31, 2020.

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challange, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Click here to send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website. The postings to these sites are immediate as they are completed.
Please contact us for your invitation to join the "Group" in LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

 For more information regarding Connected Technologies or Connect ONE®, please visit or call (866) 976-3520.

Connected Technologies, llc., Monument, CO  80132-1266