News Articles

February 1, 2024

The Connected Cloud -- February 2024 [Show All]

News & Feature Updates

New DMP Persistent Connection Method - No Inbound Ports & Fast Command Processing!

The DMP XR & XF Series control panels may now be programmed with a persistent connection option. Once programmed, the control panel makes an outbound connection to the Connect ONE cloud and the connection is held open. Since this is an outbound direction, no incoming ports need to be open on the customer's firewall, and since the connection is held, commands are sent back in near real-time for processing on the panel. It is the best of all worlds, no open ports and fast command processing!

Please refer to the Configuration tab for the Device on the Connect ONE Dealer Application Portal for programming the "Network Persistent" connection option.


New DMP XF6 Fire Panels Are Now Supported!

The DMP XF6 is a state-of-the-art 24V fire control panel which is both addressable and UL864 Listed for wireless. Full control and user programming capabilities are now supported within Connect ONE. Programming is similar to the XR series panels, refer to the Configuration tab for the Device on the Connect ONE Dealer Application Portal for programming instructions.


New Multi-Sensors Supported for Temperature, Humidity, & Carbon Dioxide!

The Network Gateway accepts up to 6 combination carbon dioxide/temperature/humidity sensors (all 6 connected sensors must be of the same type ex) all G01, HUM, or CO2 - see sensors below), and the same gateway can also accept multiple 1-wire temperature probes plus a fire alarm panel printer connection, at the same time. The multi-sensors use simple daisy-chain wiring on cat5e (100m – 200m total length). No calibration necessary and readings will not vary based on wire distance since the sensors report the reading via data transmission rather than by resistive changes. There may be onsite annunciation of Alarms & Troubles by wiring Network Gateway relay outputs to a local sounder or alarm control panel upon temperature/humidity alarms and read troubles including a quick notification for Loss of Communication via a dedicated failsafe relay output which turns off after 15 minutes of no communication to the Connect ONE cloud.

HUM Multi-Sensor (1-week lead time)

Temperature (Ext. Probe)
Accuracy: +/‐ 0.2C @ 5-60°C
Range: -33°C to +70°C

Humidity (Ext. Probe)
Accuracy: +/- 2% RH @ 25°C
Range: 0-100%RH

Carbon Dioxide
No Sensor for CO2

External Power Supply
Required, 15-24V AC/DC, 2W typical

Operating Conditions
-30-70°C, 0-95%RH, non-condensing
100% condensing @ External Probe

Monitor Rooms, Freezers & Coolers

C02 Multi-Sensor (1-week lead time)

Accuracy: +/‐ 0.5C @ 25°C
Range: -40°C to +150°C

Accuracy: +/- 3% RH @ 25°C
Range: 0-100%RH

Carbon Dioxide
Accuracy: +/-70ppm +5%
Range: 0 – 4000ppm

External Power Supply
Required, 15-24V AC/DC, 2W typical

Operating Conditions
-30-70°C, 0-95%RH, non-condensing

Monitor Rooms

G01 Multi-Sensor (special order only)

Accuracy: +/‐ 0.4C
Range: 0°C to +50°C

Accuracy: +/- 3% RH
Range: 20-70%RH @ 25°C

Carbon Dioxide
Accuracy: +/-40ppm +3%
Range: 0 – 2000ppm

External Power Supply
Required, 24V AC/DC, 1.8W max, 1.2W average

Operating Conditions
0-50°C, 0-95%RH, non-condensing

Monitor Rooms

Pricing for sensors is available in the Price Guide located on the Home tab of the Dealer Application.


Recent Usability Improvements

Customer Management Portal

  • Bosch B/G Series Door Secure Mode: The Secure mode option for Bosch Access doors, which denys all card access when enabled, is now supported.

Dealer Administrative Portal & System Updates

  • Bosch Firmware Tip: On panels connected via the Remote Connect Cloud it is recommended not to enable both ethernet and cellular connectivity to the remote cloud unless the panel is running version 3.14 or greater. There are many connectivity improvements in this firmware version and it is recommended to upgrade if your customer has been experiencing any connectivity issues with the Bosch cloud connection. Please keep in mind for the panel to really utilize the 3.14 firmware features it needs to be pushed from RPS 6.14 so it knows and “sees” the new DNS parameters and uses the entire logic with the new isolated DNS parameters per communication medium (Ethernet and cellular) this will correct the failover and you should see greatly enhanced stability around the cloud solution.
  • TIP: Check the Configuration page for the Device as it includes recommended programming for the particular product and firmware version.

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Send us your feedback


Stay Up-to-Date

We will continue to include the enhancements in this newsletter, past newsletters may be viewed from the "News Artcles" tab on our website.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website.
Please contact us for your invitation to join the "Group" on LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you to visit these sites to stay up-to-date.


Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

 For more information regarding Connected Technologies or Connect ONE®, please visit or call (866) 976-3520.

Connected Technologies, LLC., Monument, CO  80132-1266