The Connected Cloud -- February 2020

News Articles

February 4, 2020

The Connected Cloud -- February 2020 [Show All]

THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

February 2020

Zone Exception Time Rules

New Time Rules are now available, Zone(s) in Exception, Zone(s) Bypassed, and Zone(s) Not Active.

These new Time Rules allow for monitoring zone conditions when they persist or in the case of the "Not Active" rule, aren't activated, after a specified duration. These rules allow for a check of the zone(s) at a specific time (or multiple times) of the day, as well as they can also be checked after a specified duration has elapsed.

For Example: You may configure a Zone(s) in Exception Time Rule to check every day at 8pm if any zones are in an exception status and if not generate a Time Violation Event. You may also configure a Time Rule to check every half-hour if the zone has been in exception for at least 1 hour (time configurable) and if so then generate the Time Violation Event. There is also a max time setting so after a period of time, 4 hours for instance, the event can stop.

The Time Violation Event will be stored just like any other Connect ONE event and therefore accessible via Monitor->Activity and Reporting as well as allow processing via Event Rules for notifications, Task Rule activations, etc.

Mass Notification and User Contact Updates

A new option for Mass Notification to user contacts is available for email, text messaging, and push notifications. The Mass Notification feature allows for a 'blanket' rule to send to all primary, secondary, tertiary, or other priority user contacts without needing to specify each user individually in the rule action.

Furthermore there is now also a parameter added to allow for restricting the notification to occur only to users which have last accessed the Site referenced in the event within a time period. This way if the notification occurs during 3rd shift it doesn't notify users which were last there in the first shift, for example. This application works solely from a time specification but if you install 'Exit' readers and the users swipe to leave the building, a new option on the Dealer Site allows the areas assigned to those 'Exit' readers to clear their activity. This means exiting the building will immediately disregard the user from the Mass Notification processing.

A priority setting has been added for user contacts. Those priorities are: primary, secondary, tertiary, and other. This helps when assigning a user contact to a notification since when applying it, the priority will be shown so you know which one to use for the best effect of the rule.

Lastly to assist with configuring push notifications, we've added a Test feature located where the push address is shown for the user's contacts. This allows you to send a quick push notification test to easily identify the device referenced in the push address.

Send Any Command with Delay Parameter

Now ANY command from the Monitor screens can be sent with a delayed action. Previously commands could only be sent with a delay when configured within a Task Rule. When selecting the command(s) to send there is a clock icon next to the Send Commands button at the bottom of the screen. Pressing it will give the options shown below which allow your customer to selectively add a delay parameter before the command will actually process to the system(s). A good example of this is for a timed unlock of a door. You could issue the unlock command now and then issue a lock command with a delay of one hour. This will ensure you do not forget to lock the door later since you already told Connect ONE to issue the lock command for you in one hour.

Lockdown Options Expanded

The lockdown popup window has been revamped to show an easier to follow flow of steps as well as now allows the actions to be individually selected and can be deselected entirely. Perhaps your customer does not want the doors to lock or users deactivated but rather just wants to set a message to appear across the top of all screens in the application and to be sent out as a notification with a preconfigured Event Rule. Now this is is possible.

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Click here to send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website.
Please contact us for your invitation to join the "Group" in LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

For more information regarding Connected Technologies™ or Connect ONE\AE, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.

Connected Technologies, llc., Monument, CO 80132-1266

See What Others Are Saying...

"We had an incident after the system was installed that validated the importance of having this safeguard. With the system we were able to make sure a former employee could not get back into the suite, which was simple to do with ScanPass Mobile Credential."
--Kris Kehler
CEO at Deby Pay Pro

"Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming."
--Matt Harrison
Vice President of Operations at Federal Protection

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

"Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms. The company is unique in the respect that they operate with software that can be edited and modified—without having to wait years to get it."
--Eric Burroughs
Vice President at Phoenix Security Systems Inc.

"We want to make sure our suite is secure and the staff is safe. We are looking at upgrades in the future and with Connect ONE you can scale the solution up and tailor it to meet your needs."
--Frank McDonough
Director of Information Systems for Security Industry Association (SIA)

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

"Flexibility is all part of the beauty of using a cloud-based management platform. My customers can manage it themselves from their smartphone app if they like. They can set their own schedules and we configure the Connect ONE GUI. If there’s an emergency or other response required, the superintendent or management can use their smart device for access. It’s all part of the Connect ONE app, which we use for many office and multitenant buildings."
--Gary Davis
Principal and Owner of Alarm Specialists

"Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly. This integration will offer dealers and end-users a highly flexible solution for comprehensive access management."
--Mark Duato
Executive Vice President, Aftermarket at ASSA ABLOY Opening Solutions Americas

"Thank you for listening and making the feature available so quickly! I really enjoy working with Connected Technologies."
--Dan Osborne
Project Manager at Schmidt Security Pro

"Connect ONE provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets."
--Amy Strickland
Marketing Design Manager at ELK Products

"Connect ONE’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions."
--Patrick Kelly
Director of IP Video Solutions at Digital Watchdog

"We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours. We use Connect ONE in our own business and the reporting features are outstanding."
--James Lee
President and partner at Alarmguard Security

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

"We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers."
--Tom Mechler
Regional Marketing Manager for Bosch

"Having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lockdown drill."
--Matt VanEffen
Principal of Holy Cross Catholic School

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

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