News Articles

March 10, 2020

The Connected Cloud -- March 2020 [Show All]


THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

March 2020

Bosch B/G User Group Window Update

Now User Group Windows may be named for quick reference

Your customer can now set a name and description of each user group window.  The time parameters will still need to be preconfigured with RPS however once the name is applied to the window your customer will easily be able to decipher the usage of that window when applying it to the user's passcode/card (shown below) or to a system profile template.


Elk M1 Analog Zone Voltage Readout

Now when a zone in the Elk M1 control panel is set as an analog zone type, the voltage readout will appear next to the zone status.  For reporting and notification triggers of voltage outside of the desired threshold: you may configure M1 rules to send an alarm message to Connect ONE which can be viewed in activity and reporting along with processing via Event Rules for notification and other system interaction.

Reports Improved

The maximum event count returned in a single report has been increased from 5,000 events to 20,000 events.  This allows for a wider time range to be returned in a single report when your customer has many events.  Furthermore, if your customer has any user custom fields set to searchable, those fields will appear as a sortable column in the report along with the user information pertaining to the event.

TIP: SmartTest Saves Time & Money

Did you know that SmartTest, a Connect ONE® feature available even with our low-cost Essential Service, can help save technician time and make you more money? With SmartTest, technicians have remote access via any web-enabled device or mobile phone to monitor and control devices remotely, for testing and troubleshooting at customer sites. Patrick Cusick of IQ Life Safety Systems said every project that incorporates intrusion and/or access control will have Connect ONE service. Cusick said the labor cost savings of being able to remotely assess and manage, as well as the ability to send one technician to a customer’s location where previously two were required is a huge saving.

Give Us the Challenge...

We love hearing from our Dealers with requests from their customers to help solve challenges.

Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Click here to send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website.
Please contact us for your invitation to join the "Group" in LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

 For more information regarding Connected Technologies or Connect ONE\AE, please visit or call (866) 976-3520.

Connected Technologies, llc., Monument, CO  80132-1266