News Articles

May 2, 2018

The Connected Cloud -- May 2018 [Show All]


THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

May 2018

Device Health Dashboard & Report

We’ve recently revamped the Device Health Dashboard on the Connect ONE Dealer Site and included proactive notifications to dealer support personnel.

The dashboard has been revamped to include multiple trouble status indicators for devices.  Previously it only showed communication supervision troubles, now it also includes: AC Power, Low Battery, Network / Phone Line Troubles, and any Zone Troubles.

In addition to the dashboard update, the weekly status email to your dealer support has been updated to show any device trouble of the conditions stated above.  We've also included a proactive email notification to your dealer support when any device trouble exists; status is checked every 1/2 hour however you will only get notified when the trouble first appears.  The email notifications may be disabled by editing your account information on the Dealer Tab of the Dealer Site.  We do highly recommend you leave this feature enabled so you are aware of any trouble conditions at your customer's site before they call for service.

Did You Know?

ScanPass Mobile Credentials are available for integration with ELK M1, Bosch B/G, DMP XR, and Honeywell Vista-Turbo control panels.  Expanding the access control panel capability to 200+ doors.

Dealers have seen success in selling ScanPass Mobile Credentials and End Users are realizing the cost savings of not needing to purchase readers and cards.  

Access Control has never been so affordable.

Contact us to try ScanPass on a virtual demo at your office for no cost.

View a case study with ScanPass Mobile Credentials,


We're Always Here to Help...

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Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website. The postings to these sites are immediate as they are completed.
Please contact us for your invitation to join the "Group" in LinkedIn.

We encourage you visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

 For more information regarding Connected Technologies or Connect ONE\AE, please visit or call (866) 976-3520.

Connected Technologies, llc., Monument, CO  80132-1266