The Connected Cloud -- August 2019

News Articles

August 6, 2019

The Connected Cloud -- August 2019 [Show All]

THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

August 2019

Access Expander: Up to 100,000 System Code Capacity

Another exciting value add feature is now available!

DMP XR Series Panels:

10,000 System Users
Plus 90,000 Expansion Users using Cards, Keyfobs (requires panel firmware 113 or greater), or ScanPass Mobile Credentials

Bosch B/G Series:

Up to 2,000 System Users
Plus 90,000 Expansion Users using ScanPass Mobile Credentials

Elk M1 Series:

199 System Users
Plus 90,000 Expansion Users using Keypad Codes, Cards, Keyfobs, or ScanPass Mobile Credentials

Honeywell Vista Turbo Series:

Up to 250 System Users
Plus 90,000 Expansion Users using ScanPass Mobile Credentials

More Access Expander Features: (https://www.SimplifywithConnectONE.com/connectOne/accexp)

200+ Total Doors (doors expanded when used with ScanPass Mobile Credentials)
1,000 Permission Profiles
250 Time Windows
50 Holidays
Instant Always-On VPN Communication with Connect ONE

NEW - End-User Training Video

We've recently released an End-User Training Video, available at the link below and also accessible from the Dealer Site->Home tab under Technical.

https://youtu.be/J1VJxXKZFI0

Dealer Default Customer Options

Upon dealer request there is now the possibility of setting default customer options for all of your Connect ONE customers. The options include dealer logo, color scheme, navigation menu titles, and more. Each option may be overridden per customer by selecting individual options for the specific customer.

UserAPI Improvement & Price Reduction

An improvement to the UserAPI has been released with additional methods for easier integration coding and also added methods for adding, modifying, and deleting tickets, see Ticket Module Add-On below for more information on this topic.

In addition we've also reduced the cost of the UserAPI as it is now a global fee per customer rather than previously there was a cost for each device on the customer account.

Expanded System Code Import

The system code import function has been improved whereas now you can also import login name, password, login profile, and email address for a user. In addition you can now also batch email the new user's login information as an option after the import is completed. This makes adding several users at one time via a spreadsheet extremely convenient since now even the notification to the user is automated.

Bosch B/G Series Code Retrieval Speed Improvement

A new feature added to Bosch B/G series control panels firmware is now supported which greatly speeds up the retrieval of user codes from the control panel into Connect ONE. In the past all 2,000 codes needed to be queried even if the code didn't exist, now only the configured users will be queried which improves the speed of the operation dramatically.

Ticket Module - Service Company Add-On Level

A new add-on to the Ticket Module designed for service companies is now available. The new add-on increases the storage space from 5GB to 50GB, allows 3rd party software integration via the UserAPI, and provides the ability for signature capture on both the mobile and web interfaces.

Using the UserAPI, your customer database software can issue tickets to the Connect ONE Ticket Module, the technician can complete the ticket in Connect ONE, obtain customer signatures, and lastly your customer database software can issue a retrieval of the ticket details completed by the technician. Service tickets can now become paperless!

We will have more exciting news coming soon in regards to a work order integration partnership underway with a customer database software provider.

We're Always Here to Help...

Let us know, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

Click here to send us your feedback

Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website. The postings to these sites are immediate as they are completed.
Please contact us for your invitation to join the "Group" in LinkedIn.

Also, be sure to review the Home tab on the Connect ONE Dealer Site as this will contain many helpful Sales Sheets and Technical Guides.

We encourage you visit these sites to stay up-to-date.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

For more information regarding Connected Technologies™ or Connect ONE®, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.

Connected Technologies, llc., Monument, CO 80132-1266

See What Others Are Saying...

"Our company is in a rural area, we have been frustrated with long drives and expensive service calls to support legacy computer software and systems. Now with a simple to use dealer web portal, Connect ONE allows us to eliminate expensive service calls by supporting our customers remotely with just a simple login and a phone call that takes only a few minutes. Connect ONE is our biggest added value - profitable RMR for my company. My customers only need to learn one easy to use interface for their business and home."
--Jeff Kesterson
President of NightWatch Security

"We’re excited to be working with Connected Technologies to offer this service to our dealers, whose feedback has been extremely positive as they continue to add customers."
--Tom Mechler
Regional Marketing Manager for Bosch

"We want to make sure our suite is secure and the staff is safe. We are looking at upgrades in the future and with Connect ONE you can scale the solution up and tailor it to meet your needs."
--Frank McDonough
Director of Information Systems for Security Industry Association (SIA)

"Connect ONE is very user friendly, it saves me time administrating building security. Managing our employees is quick and easy since only a single entry is required to grant both security and access privileges."
--Julie Cerqua
Administrator of Wauconda Library

"Connect ONE’s ability to simplify integration with a wide variety of technology really presents an opportunity for DW Dealers to provide complete solutions."
--Patrick Kelly
Director of IP Video Solutions at Digital Watchdog

"Connect ONE was paramount in allowing Phoenix to offer a service that is truly connected across platforms. The company is unique in the respect that they operate with software that can be edited and modified—without having to wait years to get it."
--Eric Burroughs
Vice President at Phoenix Security Systems Inc.

"Having the ability to see when employees are coming in for work really adds value. But the best feature by far is the ability to lock down all the doors from my computer or phone in the event of a lockdown drill."
--Matt VanEffen
Principal of Holy Cross Catholic School

"Whether it’s a commercial office, retail, storage, or multifamily development, the incredibly versatile Connect ONE has allowed me to gain the flexibility needed to confidently meet the demands of those development markets."
--Ryan Christen
Sales & Systems Engineer at Vialarm Security

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

"Connect ONE provides exciting enhancements to the ELK M1 with expanded user support, schedules, and event history. This enhanced capability adds value and convenience, giving installers an edge and opening new possibilities in a variety of commercial markets."
--Amy Strickland
Marketing Design Manager at ELK Products

"We had an incident after the system was installed that validated the importance of having this safeguard. With the system we were able to make sure a former employee could not get back into the suite, which was simple to do with ScanPass Mobile Credential."
--Kris Kehler
CEO at Deby Pay Pro

"We rely on Connected Technologies for technical and customer support. We have requested software and feature upgrades for our customers and if it’s possible it happens within 24 hours. We use Connect ONE in our own business and the reporting features are outstanding."
--James Lee
President and partner at Alarmguard Security

"Because we serve national accounts across the country, when they acquire other locations or add facilities we can bring them online quickly without having to completely replace the infrastructure or conduct extensive programming."
--Matt Harrison
Vice President of Operations at Federal Protection

"Thank you for listening and making the feature available so quickly! I really enjoy working with Connected Technologies."
--Dan Osborne
Project Manager at Schmidt Security Pro

"Initially, we toyed with the idea of developing our own cloud-based system, but we sent a technician to look ‘behind the curtains’ at the Connected Technologies solution and I was excited about the possibilities for my customers, especially the many school districts we serve."
--Michael Martin
President of Martin Systems

"Flexibility is all part of the beauty of using a cloud-based management platform. My customers can manage it themselves from their smartphone app if they like. They can set their own schedules and we configure the Connect ONE GUI. If there’s an emergency or other response required, the superintendent or management can use their smart device for access. It’s all part of the Connect ONE app, which we use for many office and multitenant buildings."
--Gary Davis
Principal and Owner of Alarm Specialists

"Connect ONE offers a simple, scalable solution that complements the Aperio offering perfectly. This integration will offer dealers and end-users a highly flexible solution for comprehensive access management."
--Mark Duato
Executive Vice President, Aftermarket at ASSA ABLOY Opening Solutions Americas

"Our customers benefit from strategic partnerships like we have with Connected Technologies and all the possibilities it brings for loT connectivity."
--Rick Cadiz
Vice President of Sales and Marketing, IPVideo Corp.

"Our biggest challenge today is disparate systems that don’t work well together. Connect ONE gets them all to communicate."
--Ken Kocher
President of Force Security Solutions

"We have been deploying and migrating customers from site-based client servers to the cloud with very positive feedback. One of our customers, a senior housing facility, likes to have one platform to manage both access control and integrated alarm detection. We can administer different levels of access permissions through the cloud for the customer or they can do it on their own. Having an integrated system--access control, security, CCTV and temperature monitoring and control is important."
--Toby Stevens
Sales Manager for Ace American Alarm Company

Want to become a dealer?

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