News Articles

November 16, 2017

The Connected Cloud -- November 2017 [Show All]


THE Connected CLOUD

News, Feature Updates, Webinars, Events & Resources

November 2017

Improved Support & New Options for Bosch B/G Series Control Panels

Exciting new capabilities including easier setup and programming for Bosch B and G series control panels

Persistent Cloud Connections

Cloud connected panels with firmware 3.04 or greater utilizing the Bosch Remote Connect Service will now maintain a persistent connection with Connect ONE.  The greatest benefit of this design is that the Personal Notification feature no longer needs to be programmed into the control panel for event reporting to Connect ONE.  Now the control panel pushes events to Connect ONE in real-time, previously there was a short delay in receiving events using the Personal Notification method.  Another benefit is faster command/action processing (arming/disarming, etc.) since the connection has already been established.  Lastly you can now also enable Non-Alarm Zone/Point Status Logging (see below).

It is recommended to de-program the Personal Notification feature from cloud connected panels on firmware 3.04 or greater.

Non-Alarm Zone/Point Status Logging & Notifications

Cloud connected panels with firmware 3.04 or greater utilizing the Bosch Remote Connect Service, have a new service level which may be applied for logging and notifying on non-alarm zone/point status changes.  Previously logging could only occur when the zone/point tripped into alarm, trouble, or bypass states.  Now even when disarmed, your customer can log and receive notifications of zone/point state changes.  Examples of use can be doors which are only allowed to be used during certain hours, liquor cabinets, etc.  There is a nominal add-on service charge for this service.

Preset Expiration Date on Passcode/Card

An expiration date/time field has been added for a passcode and/or card.  So now you or your customer can set an activation and expiration date for someone's access to automatically start / end at a preset date & time.  This can be applied directly from Connect ONE applications and/or when utilizing the UserAPI (see below).

Expanded use of the UserAPI for 3rd Party Interfaces

The open UserAPI for 3rd party interfaces to add, modify, deactivate, and delete Users and System Codes has been expanded. This is the perfect solution for Storage Facilities, Fitness Centers, or any other facility which has memberships. A new member can be assigned access without having to re-enter their information into Connect ONE - saving on double entries. Likewise when their membership has expired their access can automatically deactivate without any human intervention. Another great solution is integration with time & attendance or other HR programs to automatically update the Intrusion and Access Control database upon employment changes.  

Previously use of the UserAPI required another hardware component to access the API, now the only hardware required is the Bosch B or G series control panel.  There is a nominal add-on service charge for this service.


Free & Reduced Pricing for ScanPass Mobile Credentials

Dealers have seen success in selling ScanPass Mobile Credentials and End Users are realizing the cost savings of not needing to purchase readers and cards.  

We've now been able to offer a free tier of mobile credentials for up to 10 individuals, just like cards each credential is global for any number of site locations, i.e. no need to purchase a credential for each location. This free tier is now available on both Essential+ and Pro service levels.  Unlike cards, a lost mobile credential can be removed from the system and a new one assigned at no additional cost.  Along with the new free tier, we've slashed the pricing of each tier above 10.  Please see the new and updated price list which is available on the Home tab of the Connect ONE Dealer Site.  

Access Control has never been so affordable.

Contact us to try ScanPass on a virtual demo at your office for no cost.

View a case study with ScanPass Mobile Credentials,


We're Always Here to Help...

Let us know, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.

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Stay Up-to-Date

We will continue to include the enhancements in this newsletter.

We also post the enhancements to our "Company" page and "Group" page on LinkedIn, as well as to the "Feature Blog" tab on our website. The postings to these sites are immediate as they are completed.
Please contact us for your invitation to join the "Group" in LinkedIn.

We encourage you visit these sites to stay up-to-date.

Wishing you a Happy Thanksgivng!

We will be closed on November 23rd and 24th in observance of the holiday.


Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

 For more information regarding Connected Technologies or Connect ONE®, please visit or call (866) 976-3520.

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