FOR IMMEDIATE RELEASE
Cloud-hosted management platform adds value to customer billing with support documentation of
testing and servicing validation.
Monument, Colo., March 2, 2021—Security dealers are often faced with finding ways to differentiate their companies and add tangible value to the services they provide. Now Connect ONE® dealers can offer expanded reporting and documentation to their customers through SmartTestTM, an embedded feature of the award-winning service and management platform from Connected Technologies. SmartTest details all interaction with support documentation on exactly what was performed – so customers know what they are paying for.
SmartTest allows technicians real-time access to monitor and control devices for viewing and troubleshooting via smartphone or any web-enabled device. With recently expanded logging and reporting features, dealers can now provide details of device, door and zone status in intrusion and access control solutions and the work performed. Information such as access door activations and battery and network status, as well as test end and start times, provides valuable measurements to the end-user. Reports are available to the customer in the Connect ONE interface and can be downloaded in pdf format for printing or storage.
SmartTest Dealer Dashboard
SmartTest Customer Report
“When dealers show the customer the results of testing, servicing or any other work performed on intrusion and access control with SmartTest reports, they add value to their services,” said Mike Simon, Co-Founder and Managing Partner at Connected Technologies. “SmartTest helps dealers differentiate and elevate their business with reporting that helps the customer keep a secure operation with critical recordkeeping from tested connected devices.”
With SmartTest, as zones/access doors are tested, a “Tested” icon appears next to the item for easy reference that the activation has been received and logged. The customer can print the form for verification and documentation of regulatory, insurance or other compliance requirements.
Connect ONE by Connected Technologies is a cloud-hosted integrated security management solution which leverages one user interface to control intrusion, access control, video surveillance, critical environmental monitoring and energy management. Connect ONE works with Bosch B and G series, DMP XR/XT series, ELK M1 series and Honeywell Vista Turbo security and access control panels and also integrates with ASSA ABLOY Aperio® wireless lock technology.
For more information on this integration, visit Connect ONE, call (866) 976-3520 or email
About Connected Technologies LLC*
Connect ONE® and ScanPass® Mobile Credential are products of Connected Technologies, LLC.
The Connect ONE cloud-hosted interface manages multiple solutions such as security, access control, mobile credential access, video, energy management, critical environmental monitoring and now, CheckPoint Tours, with an easy-to-use platform accessible from PC, laptop, smartphone or tablet. For more information visit www.simplifywithconnectone.com or call 866.976.3520.
*All Connected Technologies’ brand and company/product names are trademarks or registered trademarks of Connected Technologies, LLC all rights reserved. Protected by U.S. Patent No. 7,825,796.
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