Press Releases

October 3, 2019

New Partnership between Connected Technologies and Axis Company 2N® Offers Seamless Management and Control of IP Intercoms and Extensive User Capabilities With the Connect ONE® platform, dealers can view, control and manage thousands of 2N door entry syst

FOR IMMEDIATE RELEASE New Partnership between Connected Technologies and Axis Company 2N® Offers Seamless Management and Control of IP Intercoms and Extensive User Capabilities With the Connect ONE® platform, dealers can view, control and manage thousands of 2N door entry systems across the globe through a single interface. Monument, Colo., and Chelmsford, Mass., October 3, 2019—Connected Technologies LLC, maker of a powerful cloud-hosted security management platform, and 2N, an Axis Company and the largest global manufacturer of IP intercoms, have developed a new integration to the company’s door entry systems that allows for extensive management ...
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July 15, 2019

Ticket Module - Service Company Add-On Level

 
A new add-on to the Ticket Module designed for service companies is now available.  The new add-on increases the storage space from 5GB to 50GB, allows 3rd party software integration via the UserAPI, and provides the ability for signature capture on both the mobile and web interfaces.   Using the UserAPI, your customer database software can issue tickets to the Connect ONE Ticket Module, the technician can complete the ticket in Connect ONE, obtain customer signatures, and lastly your customer database software can issue a retrieval of the ticket details completed by the technician.  Service tickets can ...
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April 10, 2019

Connected Technologies Wins Coveted 2019 Most Valuable Product (MVP) Award for GeoView, a New Mapping Feature that Gives Dealers and Users Unprecedented Visibility and Control over Multiple Sites and Locations

MVP Award
FOR IMMEDIATE RELEASE GeoView adds the power of Google Maps to the Connect ONE® cloud-hosted security management platform, providing dealers with managed services while users interact with their system. LAS VEGAS, April 10, 2019—Connected Technologies LLC has been awarded a 2019 MVP Award from Security Sales & Integration magazine for GeoView, a new capability that adds the power of Google Maps to the Connect ONE cloud-hosted security management platform. The MVP Awards were judged by a panel of industry experts and Managing Partners Mike and Dan Simon accepted the award on April 9 during ISC West at the Sands Expo ...
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March 8, 2019

Connected Technologies Announces GeoView, an Exciting New Mapping Feature that Gives Dealers and Users Remote Visibility over Multiple Sites and Locations

FOR IMMEDIATE RELEASEPowered by Google Maps, GeoView lets dealers offer various levels of managed services for recurring monthly revenue while the user can interact seamlessly with their system Monument, Colo., March 8, 2019—Connected Technologies LLC has released GeoView, a new feature that adds the power of Google Maps to the award-winning Connect ONE® cloud-hosted security management platform. GeoView allows users to see status for all locations instantly in a wide-area satellite map and drill down into each location for real-time alarm, health and system monitoring and control. With GeoView, dealers can offer different levels of managed services while ...
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October 15, 2018

OpenEye® and Connected Technologies Partnership Yields Seamless Integration Between OWS Cloud and the Connect ONE® Platform

FOR IMMEDIATE RELEASE Security dealers request interface; Open Eye and Connected Technologies listened and delivered Monument, Colo., and Liberty Lake, Wash., October 15, 2018—Connected Technologies LLC, maker of a powerful cloud-hosted security management platform and OpenEye®, an innovator in cloud-centric software solutions for video management, business intelligence and loss prevention, announced an exciting new integration between OpenEye Web Services (OWS) and Connect ONE®. Connect ONE by Connected Technologies is a cloud-hosted integrated security management platform which provides a single user interface to control intrusion, access control, critical environmental monitoring, energy management and video surveillance. OpenEye OWS is ...
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July 30, 2018

Connect ONE® and Bosch Partner for Value-Add Services Plus Easier Integrations

FOR IMMEDIATE RELEASE Connect ONE® and Bosch Partner for Value-Add Services Plus Easier Integrations Through the cloud, dealers have a complete intrusion and access control offering with Bosch panels requiring no additional hardware or software. Monument, Colo., July 30, 2018—The cloud is an enabling technology that brings new opportunity to security dealers and integrators and a way to provide popular services to customers in every market vertical. A seamless integration between Bosch B and G Series Control Panels and Connect ONE® by Connected Technologies LLC makes it simple for dealers to add intrusion detection and access control ...
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June 14, 2018

Digital Watchdog® and Connected Technologies Forge New Technology Partnership

FOR IMMEDIATE RELEASE Digital Watchdog® and Connected Technologies Forge New Technology Partnership Seamless integration now possible between DW Spectrum and Connect ONE® cloud platform June 14, 2018—Digital Watchdog® (DW™), the industry leader in digital recorders, surveillance cameras and related management software, and Connected Technologies LLC, provider of a powerful cloud-hosted security management interface, announce the release of the DW Spectrum integration with Connect ONE®. DW Spectrum is a powerful and user-friendly IP Video Management software, highly optimized to provide unlimited scalability, unmatched bandwidth savings and simplified system setup and management. Connect ONE by Connected ...
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April 4, 2018

Connect ONE®… It’s All You Need

connectone-simplifying-integrations
FOR IMMEDIATE RELEASE   Connect ONE®… It’s All You Need   A single, complete management solution that meets all your customer’s needs and lets you enter the profitable business of managed services.   Crystal Lake, IL, April 4, 2018—Security dealers and integrators don’t have the time or money to wade through dozens of security platforms and programs from various manufacturers. Think about all the training necessary for support, sales and technicians required when using multiple management platforms. It can become overwhelming. The single solution to meet the needs for all your ...
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August 22, 2017

New Service for Dealers Who Want to Take Their Business to the Next Level [Hide]

FOR IMMEDIATE RELEASE

New Service for Dealers Who Want to Take Their Business to the Next Level

Provide your building and facilities management customers automatic notification capabilities with easy and seamless tracking of service, critical events, and incidents with the new Connect ONE® ticket module.

Security Sales & Integration - http://www.securitysales.com/business/automate-connect-one-ticket-module/

Crystal Lake, IL, August 22, 2017— The Connect ONE® module was designed in response to end-user customers looking for streamlined methods to track critical event responses, incidents and repair tickets at one or multiple locations. The module interfaces directly with the Connect ONE security system application or can be deployed as a standalone service, requiring no control or on site equipment. Ideal for building and property management companies, multifamily and multi-tenant users or national accounts with numerous locations, it allows dealers to offer another value-added service and generate new monthly recurring revenue streams.

 

Benefits:

·         Creates and generates critical event, incident and repair tickets, targeting authorized respondents within the organization and other stakeholders with detailed information, including photos, on the issue and embedded tracking to make sure all exceptions or issues are addressed.

·         Establishes a chain of command and emails pre-populated through Connect ONE’s ticket rules of responsible parties, who can easily respond whether or not they are available to handle the issue. If someone is unavailable the issue transfers to the next available person. Only those currently responsible receive ongoing alerts.

·         Stores all history of the critical event or history of a repair at the facility or any location across the enterprise or campus.

·         Provides real-time notification and interaction of a critical or alarm event within a facility, automatically generating a ticket and notification and eliminating manual phone calls or text messages and confusion over who is handling the situation.

·         Shares information to all service and repair vendors in real time so they are apprised of the situation and current status.

·         Site and user information are already a part of the Connect ONE interface, so dealers just need to activate the module; no complex setup or programming.

 

Service/Repair Tracking

The module tracks service and repair tickets in real time, especially helpful in a large organization, facility or campus environment, ensuring prompt handling and remediation. It seamlessly notifies responsible parties with documents shared to all repair vendors simultaneously. It also stores the history of a repair and notifies responsible parties immediately of any actions taking place related to the service ticket.

 

Incident Case Management

The Connect ONE module tracks security related incidents and specific actions taken and remedies or if additional service may be required, including detailed reporting, work orders, history, photos, or other documentation uploaded directly to the ticket so all parties are apprised of current status.

 

Critical Event Response History Example

In the example of critical event environmental monitoring, a freezer alarm generated because of deviation from preset thresholds or inoperability notifies responsible parties via email or text message. A ticket is automatically created and the process follows preset rules on who to notify. The primary person responsible indicates whether or not they are handling the situation; if they are unable their response automatically pushes the notification to the next person in the queue. This avoids multiple parties showing up to handle the issue, or not having anyone handle it at all. The successful completion of service or next steps are also documented until the ticket is closed.

 

With this facility management application security dealers become more responsive, provide more value to their customers, and receive additional monthly reoccurring revenue. The Connect ONE ticket module provides a predictable work flow on building repairs, security and critical environmental monitoring, ensuring issues are handled and completed quickly and efficiently. Instead of just competing against others offering traditional interactive services, dealers can deliver comprehensive facility management in addition to intrusion detection and access control. The customer knows exactly what’s happening with their facility at every location, and what remedies have been taken or might be necessary.

 

For more information about the Connect ONE ticket module, visit www.simplifywithconnectone.com or call 866.976.3520.

#

About Connected Technologies LLC**

Connect ONE® and ScanPass® Mobile Credential are products of Connected Technologies, LLC. The Connect ONE web-hosted interface manages all solutions–security, access control, mobile credential access, video, critical environmental monitoring and more, from an easy-to-use platform accessible from PC, laptop, smartphone or tablet. Created with both user and dealer in mind, Connected Technologies partners with leading industry firms such as Bosch, DMP, Elk, Honeywell, Nest and others. For more information, visit www.simplifywithconnectone.com or call 866.976.3520.

 

**All Connected Technologies’ brand and company/product names are trademarks or registered trademarks of Connected Technologies, LLC, all rights reserved.

 

Media Contact:

Deborah O’Mara, Managing Director

DLO Communications

dlocommunications@gmail.com

773.414.3573 (m)

August 22, 2017

Federal Protection Inc. Lends Financial Customers Easy System Management with Bosch Control Panels and Connect ONE® from Connected Technologies, LLC

FOR IMMEDIATE RELEASE   Federal Protection Inc. Lends Financial Customers Easy System Management with Bosch Control Panels and Connect ONE® from Connected Technologies, LLC   Systems integration firm provides cloud hosting to simplify intrusion and access control system management, credentialing and programming controls.   Crystal Lake, IL, August 22, 2017—Headquartered in Springfield, Mo., Federal Protection Inc. provides targeted security services to customers in a range of commercial and residential vertical markets – with a fine focus on financial and banking industries. The privately held company, established in 1969, leverages the Connect One® integrated cloud-hosted security platform from Connected ...
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May 9, 2017

Tesla Model X Acts as Operational ‘Office’ for Integrator

Jeff Kesterson of Nightwatch Security & Telephone controls lighting, security, locks and HVAC via 17-inch touchscreen inside Tesla Model X automobile.Connected Technologies dealer takes web-hosted platform for a ‘spin.’CE Pro - http://www.cepro.com/article/tesla_model_x_security_integrator   Crystal Lake, IL, May 9, 2017—Jeff Kesterson, owner of Nightwatch Security & Telephone, LLC in Sedalia, Mo., a Connect ONE® by Connected Technologies dealer, has a penchant for security and automation – and a love of his Tesla Model X vehicle.   He recently discovered that his all-electric Tesla sports utility could ...
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March 9, 2017

Connect ONE® Provides New Opportunities

FOR IMMEDIATE RELEASE   Connect ONE® Provides New Opportunities Your business should be – provider of critical information. Crystal Lake, IL, March 9, 2017—The business up the road with the aviary or the poultry farmer – did you know you can help them with simple devices to control temperature, humidity and carbon dioxide?  How about being able to monitor for carbon dioxide (used and stored for mixing soft drinks) in restaurants, greenhouse clients concerns about elevated CO2 gases and plant health or general indoor air quality? It’s not security, but it fits in your wheelhouse ...
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February 17, 2017

Give Your Customers the Wow Factor!

Connect ONE® now offers third-party services to third-party devices.  Security Sales & Integration - http://www.securitysales.com/article/connected_one_adds_voice_initiated_system_control_capability?utm_source=newsletter&utm_medium=email&utm_campaign=editorial&eid=343139223&bid=1671531Crystal Lake, IL, February 17, 2017—Connected Technologies, LLC, Crystal Lake, Ill., continues to respond to new industry and market trends through the Connect ONE® Cloud-Hosted Service, including the exciting capability to add voice-initiated system control through home and mobile platform systems such as Siri and Google Assistant.  "With our new voice recognition control, ...
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January 6, 2017

The Hottest New Integrations from Connected Technologies

Nest, Honeywell Vista and Bosch Remote ConnectivitySecurity Sales & Integration - http://www.securitysales.com/article/connected_technologies_announces_new_cloud_integrations Security Dealer Magazine (SDM) - http://digitaladmin.bnpmedia.com/publication/?i=390648&ver=html5&p=178 Crystal Lake, IL, January 6, 2017—New integrations from Connected Technologies, LLC with the industry’s most exciting products continues to expand the installation and specification possibilities of the Connect One® cloud hosted-hosted security management platform. Nest Camera Integration The Connect ONE platform now supports the popular Nest indoor and outdoor cameras. When you install Nest, you can view and ...
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November 9, 2016

ScanPass® Mobile Credential Announces Honeywell Integration

Dealers installing VISTA Series panels can now add state-of-the-art access control Security Today https://securitytoday.com/Directory/2017/03/Connect-ONE-cloud-hosted-security-management-platform.aspx Crystal Lake, IL, November 9, 2016—Connected Technologies, LLC, maker of the Connect ONE® cloud-hosted security management platform, has announced new, seamless integration with Honeywell Security’s VISTA-128BPT and VISTA-250BPT Turbo Series control panels. Now, security dealers can easily add the latest access control feature ScanPass® Mobile Credential to their customer’s Honeywell VISTA installations. Powered by Connect ONE, ScanPass Mobile Credential is a high-security access control application never before available with the Honeywell line. ...
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September 9, 2016

Packaged Solution Helps Dealers Expand Security to New Markets

Commercial “All in One” Package from Connect ONE® pre-engineered for quick-start Crystal Lake, IL, September 9, 2016–Perhaps you have a facilities manager or end-user customer who would prefer doing their own security installations, or has an engineering staff to handle system upgrades and enhancements. You can still reach those clients with the Commercial All in One Package from Connect ONE® -- a completely turnkey integrated solution that also lets you earn significant recurring monthly revenue (RMR). This is also the perfect application if you are thinking about offering a DIY commercial product to your customers. ...
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April 1, 2016

How to Build a Powerful Security Presentation

 
SmartShow™ wows customers with market-specific demonstration   Crystal Lake, IL, April 1, 2016 — What would it mean if you could tailor your integrated security solution sales presentation specifically to the end-user’s facility, demonstrating exactly how it would work for them? Now you can with SmartShow™, a powerful, market-specific, virtual demo for Connect ONE®, the flagship integrated security management platform from Connected Technologies LLC, Crystal Lake, Ill. SmartShow illustrates deployments of the cloud-hosted Connect ONE, which seamlessly integrates security, access control, video monitoring, energy management and critical temperature monitoring and allows dealers to view, control and ...
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March 8, 2016

ScanPass® Mobile Credential Shown During ISC West at ELK Products Booth 7033

  Barcodes and smart devices can be alternatives to access readers and access cards/fobs   Crystal Lake, IL, March 8, 2016—Connected Technologies, LLC partners with ELK Products, Inc. enhancing the access control capability of ELK’s M1 Cross Platform Control®.  The integration between ELK’s M1® and Connected Technologies’ renowned Connect ONE® cloud service provides enhanced user management and activity logging options.  The addition of the Connect ONE Access Expander and ScanPass® Mobile Credential increases the access control capabilities of ELK M1 to as many as 203 access points and 10,000 ...
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September 3, 2015

Connect ONE® Access Expander Lets Systems Integrators Migrate into New Profitable Markets

Dealers can offer automation and robust access control and enter new verticals  Security Info Watch - http://www.securityinfowatch.com/press_release/12102890/connect-one-access-expander-lets-systems-integrators-migrate-into-new-profitable-markets Security Dealer Magazine - http://www.sdmmag.com/articles/91690-access-expander-is-designed-to-help-systems-integrators Crystal Lake, IL, August 3, 2015—Connect ONE®, the flagship, integrated security management platform from Connected Technologies, LLC, has developed a new Access Expander that allows systems integrators to broaden their scope of services for both residential home automation to robust commercial automation with expansive access control features, security, video verification and many other integrated systems allowing to easily transitioning into new, cloud-based recurring monthly ...
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September 1, 2015

Connected Technologies adds Bosch control panel support to cloud-hosted security management platform

Security Sales & Integration - http://www.securitysales.com/article/bosch_security_systems_connected_technologies_partner Security World - http://security.world/connected-technologies-adds-bosch-control-panel-support-to-cloud-hosted-security-management-platform/ Security Info Watch - http://www.securityinfowatch.com/press_release/12122428/connected-technologies-adds-bosch-control-panel-support-to-cloud-hosted-security-management-platform Dealers and integrators can offer a complete suite of security services to residential and commercial customers through a new partnership between Connected Technologies, LLC, Crystal Lake, Ill., and Bosch Security Systems, Inc. Connect ONE® the flagship security management platform from Connected Technologies now integrates seamlessly with the B Series and new G Series security control panels from Bosch.   Connect ONE lets users control ...
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February 16, 2015

Connect ONE® Features Critical Video Verification

Fortify surveillance installations while adding RMR   Crystal Lake, IL, February 16, 2015—Connect ONE®, the flagship, integrated security management platform from Connected Technologies, LLC, fortifies its web-based interface with video verification, a critical component of timely law enforcement response. Connect ONE strengthens the dealer’s value proposition by providing the ability to verify intrusion at the protected premises, delivering instant video snapshots real-time to smartphones or other connected devices. Video verification from Connect ONE offers simple-to-configure rules capturing video from up to five cameras per event. It features event plus video viewing onscreen and the ability to ...
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