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August 12, 2026

New User Sync Module -- The Connected Cloud -- August 2026

THE CONNECTED CLOUD
News & Feature Updates
AUGUST 2026

New User Sync Module

Simplify user management by automatically synchronizing Connect ONE users with information maintained by an external system.

The new User Sync Module provides a flexible way to automatically add, update, deactivate, or delete users based on information contained in an external user list.

Flexible File-Based Synchronization

User information can be supplied in a structured JSON or XML file stored in a shared cloud folder or other accessible file location. Connect ONE can periodically retrieve the file and process changes based on your configured synchronization settings.

Multiple Synchronization Options

  • Add/Update — Creates new users and updates existing users based on the source file.
  • Deactivate Missing Users — Deactivates users assigned to a specified profile when they are no longer found in the source file.
  • Delete Listed Users — Deletes users identified in the supplied file.
  • Profile-Based Management — Limits synchronization actions to users associated with a designated profile.

Scheduled or On-Demand

Synchronization can be scheduled through Task Rules or triggered on demand through the Connect ONE UserAPI.

A Simpler Path for Third-Party Integrations

The User Sync Module also provides an easier integration path for systems such as Active Directory and other external user-management platforms. Instead of developing middleware that makes individual API calls for every user change, an external system can simply generate a JSON or XML file containing the required user information. Connect ONE handles the synchronization.

No additional module cost. The User Sync Module is included at no additional charge and requires a Connect ONE UserAPI subscription.

NFC Wallet Cards — Now with Farpointe Conekt

Expand your mobile credential offering with our latest NFC Wallet Card integration and take advantage of aggressive new pricing.

The Connect ONE Wallet Card Solution allows users to carry their access credential directly in Apple Wallet or Google Wallet. Users can simply hold their phone near a compatible reader—without opening an app or unlocking the device.

Works with Any Access System

Connect ONE manages provisioning of the wallet credential and transfers the associated card number into the access system of your choice.

  • No Third-Party App — Users receive an email or text with a link to add the credential directly to their Wallet.
  • Multi-Technology Readers — Works with Farpointe Conekt and Wavelynx Apex/Ethos readers.
  • Centralized Management — Wallet Cards are managed directly through Connect ONE.
  • Dealer Branding — Wallet Cards can display your company logo.

 

Please refer to the latest Price Guide in the Dealer App for our new aggressive pricing options.

Learn More

Recent Usability Improvements

Customer Management Portal

  • Self-Serve Password Reset: Users can now reset a forgotten password when they know their username and customer number and have an email address associated with their account.
  • User In/Out Dashboard: A new search function makes it easier to quickly find onsite users and view their last known location.
  • Expanded API Methods: API support has been expanded to include 2N devices.

Referral Rewards

Referrals are always welcome and appreciated!
Once your referral signs, the first 3 months of service on your next account are on us.

Know another dealer who could benefit from Connect ONE? We'd love an introduction. Reply and let us know.

Give Us the Challenge...

Have a customer challenge that doesn't fit the usual solution? We'd like to hear about it.

We love hearing from our Dealers about challenges their customers are facing. Your request may lead to a new feature, integration, or solution that helps solve the problem—and gives you another opportunity to add value for your customers.

Send us your feedback

Keep Your Clients Informed

Ready-to-use content makes it easy to share Connect ONE updates, capabilities, and benefits with your customers.

  • Unified Intelligence™ in a single dashboard — Real-time security awareness delivered through a powerful cloud platform.
  • Streamlined User Management — Add or remove users across multiple locations instantly.
  • Real-Time Activity Monitoring — Generate reports across one or more locations quickly.
  • Cloud-Based Reliability — No downtime or data loss from hardware failures.
  • Cross-Platform Compatibility — Works across major operating systems and web browsers.
  • Mobile Convenience — Access Connect ONE through Apple and Google app stores.
  • Integrates — Intrusion, access, fire, analytics, and environmental devices in one platform.
  • Flexible and Scalable — Easily adapt systems as customer needs change.
  • Trusted — Used by organizations across financial, education, manufacturing, medical, and multifamily markets.

Stay Up-to-Date

We continue to share product enhancements, helpful resources, and feature updates through our Feature Blog and News Articles.

Be sure to review the Home tab in the Connect ONE Dealer App for helpful Sales Sheets, Technical Guides, and other resources.

We encourage you to check these resources regularly to stay informed and make the most of Connect ONE.

Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.

For more information regarding Connected Technologies™ or Connect ONE®, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.

Connected Technologies, LLC., Monument, CO 80132-1266