THE CONNECTED CLOUD
News & Feature Updates
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Upgrade the Experience—Not the Hardware
Upgrading your customers’ experience doesn’t have to mean replacing their hardware.
The systems you install can deliver far more than just security when paired with the right platform. While security remains the primary objective, today’s customers also expect streamlined management, improved operational efficiency, and access to critical information—especially for first responders.
By leveraging a modern platform built on proven hardware your customers may already have in place, you can elevate their experience with minimal effort and cost—while delivering measurable return on investment (ROI).
Smarter Management & Operations
System management should be accessible anytime, on any device, through an intuitive interface that delivers centralized visibility across intrusion, access control, video, fire, environmental, and mass notification systems.
Planning for changes—like space utilization—should be simple, with automation rules and scheduling that allow adjustments ahead of time. Customers also expect seamless visitor and guest access directly from their phones, without requiring app downloads or credential management.
Detailed reporting, such as building occupancy insights, can help optimize staffing, improve energy efficiency, and streamline inventory and restocking processes.
Intelligent Notifications & Data Utilization
Delivering the right information at the right time is critical.
Too many notifications lead to alert fatigue, so platforms must offer configurable rules to ensure that only meaningful, actionable alerts reach the appropriate personnel.
Today’s customers also demand more from their data. Many want access to modern APIs, enabling real-time data streaming to external systems, integrations with HR platforms for onboarding and offboarding, and the creation of custom dashboards tailored to their operations.
Emergency Response & Situational Awareness
In emergency situations, every second matters.
A modern platform should empower first responders with a centralized dashboard that provides real-time access to video feeds, remote door controls, and interactive floorplans—delivering the situational awareness needed for faster, more effective response.
Built on What You Already Have Installed
A unified platform that integrates with multiple manufacturers allows you to maximize existing hardware investments—eliminating the need for costly rip-and-replace upgrades while still delivering a modern, connected experience.
View Partners
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Featured Solutions That Help Dealers Differentiate—Could This Benefit Your Customers?
Enable Visitor Management Without Panels or Access Control
A customer needed a way for visitors to check in and out without installing panels or access control hardware.
By using Connect ONE PRO with Safe Passage activated, visitors can complete self check-in/out from their phone after being pre-established in the system. This allows for signature capture, activity tracking, and optional host notifications, providing accountability without requiring a physical system.
Reduce Network Complexity with Secure Panel Connectivity
A customer needed near real-time command execution without opening inbound firewall ports, as network setup and slow response times were creating challenges.
By enabling persistent connection mode, panels maintain a continuous outbound link, allowing commands to be executed faster and more securely. This simplifies network configuration, eliminates the need for inbound ports, and ensures reliable, responsive system control.
Improve Visibility Across Multiple Sites with Clear Visual Indicators
A customer managing multiple locations needed a clearer way to interpret activity and status without reviewing logs or lists.
By using color-coded site and area visualization, users can assign custom colors to locations and zones. This provides immediate visual clarity, helps distinguish events quickly, and streamlines monitoring across multiple sites.
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Recent Usability Improvements
Customer Management Portal
- Event Rule (New Action Option): New options are now available to suppress notifications based on a user’s most recent activity at a site. Previously, notifications could be suppressed unless the user had accessed the site within a specified timeframe. Now, a new option allows notifications to be suppressed if the user has accessed the site within that timeframe. This enhancement was introduced to support scenarios such as ambush notifications, where alerts are intentionally suppressed for personnel already on-site—helping prevent an intruder from becoming aware that authorities have been notified.
- Task Rule (New Action): You can now configure a Receiving System Code task action. This enables automatic synchronization of system codes when external systems may be modifying them, ensuring any changes are seamlessly synced with Connect ONE.
- User Profile (New Restriction): You can now enable a temporary option that requires a user activation and/or expiration date, up to the maximum allowed activation window. This is an ideal solution for temporary codes, as it ensures an expiration date is always enforced.
Dealer Administrative Portal & System Updates
- Device Status: A new unified screen now displays the status of all devices across all customer accounts in one place. Advanced filtering allows you to quickly isolate issues by specific trouble types or manufacturer type.
- Environmental Sensors: Temperature, humidity, and carbon dioxide sensors can now be logged at 15-minute intervals. Previously, the most frequent logging option was every 30 minutes. This enhancement was introduced to meet a requirement from an alcohol distributor, driven by supplier compliance standards.
- TIP: Check the Configuration page for the Device as it includes recommended programming for the particular product and firmware version.
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WORKS WITH ANY ACCESS SYSTEM! -> NFC Wallet Cards - Native Apple/Google Wallet App
The Connect ONE Wallet Card Solution enables your access card on your mobile device. Now, you can use your Apple Wallet & Google Wallet to gain access to your doors, just like you use your mobile Wallet for everyday transactions. Users will now be able to forget the hassle of physical badges and simply hold their Phone to a Wavelynx reader to gain access. There are no apps, no need to unlock the device, and will continue to work for a period of time if the phone battery is low.
Works with Any Access System | Connect ONE may be used for provisioning management of the wallet card and simply transfer the associated card number into any access system of your choice!
NFC Wallet Cards
✅ No 3rd Party App for Provisioning - Users receive an Email/Text with a Link to Add the Card directly into their Wallet
✅ Works with Wavelynx Ethos Multi-Technology Readers (NFC/Mifare/Prox) ET10-7WS, ET20-7WS, and ET25-7WS
✅ All Cards are Managed via the Connect ONE Platform when Creating the Access Card in the System
✅ Wallet Cards are Branded with Your Company Logo
 
Learn More
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Give Us the Challenge...
We love hearing from our Dealers with requests from their customers to help solve challenges.
Please contact us and give us the challenge, we may be able to design something for you, and together we can watch your company reach the potential you always knew was possible.
Send us your feedback
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Keep Your Clients Informed: Content for Your Newsletters
Ready-to-use content featuring updates, enhancements, and helpful resources makes it easy to include directly in your client communications.
- Unified Intelligence™ in a single dashboard – delivered through a powerful cloud platform for real-time, total security awareness
- Streamlined User Management – Add or remove users across multiple locations instantly
- Real-Time Activity Monitoring – Generate reports across one or more locations quickly
- Cloud-Based Reliability – No downtime or data loss from hardware failures
- Cross-Platform Compatibility – Works on all major operating systems and web browsers
- Mobile Convenience – Available via Apple and Google app stores for easy access anywhere
- Integrates – intrusion, access, fire, analytics and environmental devices for smarter, faster, reliable system insights and response
- Additions and Changes – Connect ONE allows for system changes and additions easily as needs change
- Trusted – by thousands of nationwide clients protecting financial, education, manufacturing, medical and multi-family
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Stay Up-to-Date
We will continue to include the enhancements in this newsletter as well as the "Feature Blog" on our website, past newsletters may be viewed from "News Articles" on our website.
Also, be sure to review the Home tab on the Connect ONE Dealer App as this will contain many helpful Sales Sheets and Technical Guides.
We encourage you to visit these sites to stay up-to-date.
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Working hard to Simplify all your System Integrations,
The Staff at Connected Technologies.
For more information regarding Connected Technologies™ or Connect ONE®, please visit www.SimplifywithConnectONE.com or call (866) 976-3520.
Connected Technologies, LLC., Monument, CO 80132-1266
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