Temporary Schedules Enhanced
Now your customer can prepare a schedule ahead of time using the temporary option. The temporary option has always allowed for an expiration time but now we’ve also added a start time. This allows for schedules to be in place ahead of when they are required since they won’t be sent to the panel until the start time.
One example for school districts allows them to create a summer schedule and an in-session schedule. When the summer schedule ends the in-session schedule will begin and vice-versa without any user intervention.
We've added a message box on the lockdown window which can be used to give a specific notice message when the lockdown is started or ended. For instance, the lockdown start message could be, "Emergency Onsite, chemical spill!", while the end message may be, “All Clear! Resume normal operations.”
Previously, the way to receive notification of lockdown was to create report which would capture the command event. Now there is a new event type called Lockdown which makes it much easier to create a report to send a notification of the lockdown. Plus, the event will also contain the custom message which was entered when the command was executed, both on the start and the end of the lockdown.
Along with email/text notification, while any system is in lockdown there will be a warning message across the top of the screen which will indicate that a lockdown is enabled and it will also show the custom message which was entered when the command was executed.
Account Linking Update
Now if your customer has more than one account linked, they will see the customer name at the top of the screen of which they are currently managing. Also clicking on the accounts window will show the current customer name. This helps them identify which account they are currently viewing at a glance.
New options have been added to the user list filtering. Previously the No Activity filter option showed any user with no activity in the last 10 days, now we’ve added 30, 60, and 90 days to the selection options.
January 27, 2015
Close More Sales with Connect ONE® SmartShow™
Connect ONE® is the only interface you need for all your customer’s integrations - security, access control, video monitoring, energy management and critical temperature monitoring.
Now it’s easier than ever to sell Connect ONE® with SmartShow™, the industry’s first vertical-market-specific virtual demonstration. No more sales demos illustrating unrelated projects that leave prospects scratching their heads wondering if you REALLY have the capabilities they need. With SmartShow, demos are tailored to the customer’s premises, illustrating zones, for example, that pertain to their vertical, as well as industry-specific video camera ...[Read More]
November 17, 2014
Video Verification, Triggered Lockdown & More!
Video Verification - Simple, Affordable, Powerful
Deliver even more value to your customers on the PRO Service Level with included video verification. Now Interaction Rules can be configured to capture snapshots of up to 5 cameras which will be stored in the cloud for one year. The customer can view the recorded snapshots along with live video onscreen in real-time, through generated reports, and via email when the event occurred. The snapshot capture and live viewing works with all compatible DVR,NVR, IP camera devices (see logos on the partner page) and on ExacqVision/GanzVision devices ...[Read More]
January 7, 2013
Quick & Easy Technician Testing
is an easy new way for technicians to test and control system points, (zones, doors, areas, & outputs), on their smart phone. How many times have you been working on a zone at a far point of the building, on a lift, at a splice in the attic, etc. and wished you had someone at the keypad relaying the status. Now you can have that convenience without needing a second tech. Just use the newSmartTestTM
feature from your smartphone and watch the status of the zones ...[Read More]
September 12, 2012
ELK M1 fully integrated with Connect ONE
The ELK M1 is a flexible security, access control, and automation panel. It allows not only security and access control but also interfaces to hvac thermostats, lighting, and door locks. The interfaces can be wired or wireless, such as z-wave or Radio RA. Your customers can now control all of these devices right from their Connect ONE interface, ELK also provides a sleek touchscreen for convenient control. The ELK M1XEP ethernet module is required and a special firmware must be loaded, firmware available free of charge via download from ELK.