Adds value to customer billing with support documentation of testing and servicing validation
SmartTest allows technicians real-time access to monitor and control devices for viewing and troubleshooting via smartphone or any web-enabled device. With recently expanded logging and reporting features, dealers can now provide details of device, door and zone status in intrusion and access control solutions and the work performed. Information such as access door activations and battery and network status, as well as test end and start times, provides valuable measurements to the end-user. Reports are available to the customer in the Connect ONE interface and can be downloaded in pdf format for printing or storage.
When dealers show the customer the results of testing, servicing or any other work performed on intrusion and access control with SmartTest reports, they add value to their services,” said Mike Simon, Co-Founder and Managing Partner at Connected Technologies. “SmartTest helps dealers differentiate and elevate their business with reporting that helps the customer keep a secure operation with critical recordkeeping from tested connected devices.
With SmartTest, as zones/access doors are tested, a “Tested” icon appears next to the item for easy reference that the activation has been received and logged. The customer can print the form for verification and documentation of regulatory, insurance or other compliance requirements.
SmartTest Dealer Dashboard
SmartTest Customer Report