Feature Blog

October 16, 2019

Login Integration to Dealer Business Software [Show All]

Dealers can now store a permalink to the "Login to Customer Site As Dealer" option into their own customer relationship management software.  Login to the Connect ONE Dealer Site to retrieve the link and simply click on the icon (referenced in highlight below) to copy and then paste it into a field within your CRM.  Now when customer support receives a call and has the customer open in their CRM, they can easily click the link to log directly into that customer's account in Connect ONE.  This can save valuable time on the call and help resolve the customer's issue as quickly as possible.