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User Sync Module

Simplify user management by automatically synchronizing Connect ONE users with information maintained by an external system.

The new User Sync Module provides a flexible way to automatically add, update, deactivate, or delete users based on information contained in an external user list.

Flexible File-Based Synchronization

User information can be supplied in a structured JSON or XML file stored in a shared cloud folder or other accessible file location. Connect ONE can periodically retrieve the file and process changes based on your configured synchronization settings.

Multiple Synchronization Options

  • Add/Update — Creates new users and updates existing users based on the source file.
  • Deactivate Missing Users — Deactivates users assigned to a specified profile when they are no longer found in the source file.
  • Delete Listed Users — Deletes users identified in the supplied file.
  • Profile-Based Management — Limits synchronization actions to users associated with a designated profile.

Scheduled or On-Demand

Synchronization can be scheduled through Task Rules or triggered on demand through the Connect ONE UserAPI.

A Simpler Path for Third-Party Integrations

The User Sync Module also provides an easier integration path for systems such as Active Directory and other external user-management platforms. Instead of developing middleware that makes individual API calls for every user change, an external system can simply generate a JSON or XML file containing the required user information. Connect ONE handles the synchronization.

No additional module cost. The User Sync Module is included at no additional charge and requires a Connect ONE UserAPI subscription.