How You Can Use the Cloud to Secure More School Projects -- By Mike Simon

With the cloud as an enabling tool, we can help make our schools safer by integrating new technologies. Systems integration companies need to know what they can do — and the first step is using a cloud-managed platform that can add detection and protection for safer schools. As threats change and vulnerabilities present themselves, the cloud allows for easily adding new technologies to combat current and emerging threats. Cloud Is Flexible for Schools With the cloud, it’s not an all or nothing proposal. In fact, the cloud lets schools add security protection as the budget allows. For ...
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The Key to Happy Customers?

 
The Key to Happy Customers? Putting all your services into one cloud integration  The customer experience is important when it comes to physical security. Integrators can build satisfaction through the cloud, which offers easy deployment of multiple services. So, what makes customers happy when it comes to security? A single, web-accessible interface to manage all their services and the flexibility to adapt those services as necessary to their facility. According to Forbes.com, 61% of consumers will pay at least 5% more if they know they’ll get a good customer experience. Another 81% of customers say a positive experience ...
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Bundling Services: Don't Miss an Opportunity for Easy RMR

The art of the bundle. You’ve seen it presented in many different industries and by a host of service providers. It’s a marketing strategy where you sell several products or services together as a single solution. It’s a concept that can and should be easily extended to the security market because it means more revenue and a closer customer relationship. It’s logical that your customers are looking for a range of services for their business or facility – but they may not know it. They may begin a conversation with your ...
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Change is Constant—Cloud Offers Opportunities 

 
Change is Constant—Cloud Offers Opportunities  Change is constant and in physical security, new threats and challenges continue to emerge. Organizations have never faced a more extreme or uncertain threat environment, according to the Harvard Business Review. They need to be prepared for all types of risks, including more frequent natural disasters and climate danger. Data also needs to be protected—and that means instituting controls to prevent employee and customer information from getting into the wrong hands.  The bottom line is that your customer has a lot more to protect as the world changes ...
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Create a More Valuable Company with the Cloud

A nationwide survey of security dealers and installers conducted earlier this year revealed that one-third of owners have considered selling their business, although 42% have no succession plan. This comes from a study from Parks Associates, Dallas, and its Security Dealer Perspectives: Views from the Front Line. Elizabeth Parks, President and CMO, Parks Associates, said the reality of the market is that there’s a decline in housing and other factors potentially affecting profitability. “In response, many security dealers focus on reviving or increasing their sales to commercial environments, or they are looking to set the business up ...
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Choosing a Cloud Platform

What to Look for in a Cloud Platform There’s a lot of talk about the cloud in physical security; often enough to make your head spin. It isn’t really all that complicated when you break it down into the most important criteria in selecting a cloud service: the platform and the interface. You need a robust cloud platform that makes it easy to add services initially or in the future as your needs change. For example, the cloud service you select should offer an array of integrations, including intrusion, video, access control, critical environmental monitoring, ...
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The Value of Standardization

Security dealers who want to excel would do well to standardize their product and service offerings as often as possible for their typical projects. Not only does this practice streamline day-to-day business operations, it also helps control inventory and training.  Standardization really ignited the early physical security industry with franchises back in the 80s. These companies standardized on the equipment they offered and engineered solutions to meet the growing market. (We won’t delve into the proprietary aspect, as these were different times.) Today, the concept is transformed with cloud computing, which provides greater flexibility in delivering ...
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How Top Sales Teams Sell More Services

The first step starts before the site survey The first step in selling more services begins even before the all-important site survey. Here’s where you present all the features of Connect ONE® – so the prospect knows what is available to them now and in the future. If you don’t do this, it can negatively affect your company’s long-term profitability. It’s a simple value proposition: the more services you sell, the greater your monthly revenue is from that single account. Today’s customers are looking for data to help ...
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Supply Chain Woes?

Why you need a trusted manufacturing partner Disruptions up and down the supply chain continue as the country recovers from the pandemic and adjusts to slowed manufacturing and distribution. The ever-resilient physical security industry has fared well, thanks to trusted manufacturing partners who assist systems integrators and dealers with targeted, readily available solutions. These are the companies who have continued to work closely with the channel – delivering products so systems integrators can satisfy current and future project goals. According to a recent report by Security Business magazine, integrators are finding that manufacturers that they have relied on, and ...
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How to Move to a Recurring Revenue Mentality

So, you’re finishing a job, moving quickly onto the next. Stop for a minute. Did you offer your customer all the different services available from your cloud-hosted platform? Because if you didn’t you’re leaving money on the table and doing a disservice to your company by not focusing on long-term revenue or recurring monthly revenue (RMR). RMR is the lynchpin of profitability in the physical security industry and now there are more ways than ever to increase your monthly fees while offering security, safety and convenience. End users are savvy and want to ...
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How a Total System Solution Can Mean More Business

We get it! We’re former security dealers who left the installation ranks but still understand what it’s like to be in the trenches – and how a strong partner can actually contribute to your current and future success. No one is on an island. A complete system solution is one way to bring more business to customers with new and existing offerings. Rather than trying to piece together equipment and software on your own, a cloud-hosted platform can be your service and revenue extender – without retraining or other heavy lifting. A single management solution ...
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